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W8.1 Freezing

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Boggin:
I noticed in Windows Error Reporting in your msinfo32 there was one reported for IE and Explorer.exe.

Try jpm's solution to get your system protection back to where it should be then try the Windows Repair program again and if necessary, uncheck the box for the IE repair.

Boggin:
I was a bit pushed for time when I made my last reply and forgot to ask, can you check Event Viewer to see if you are still getting the WMI Event ID 4 after running those cmds.

You can reinstall IE by going Start - type appwiz.cpl and press enter when it comes up.

Click on Turn Windows features on or off then uncheck the box for IE - OK then reboot, but it's best if you have another browser installed first.

I use Firefox as my spare browser - https://www.mozilla.org/en-GB/firefox/new/

Go back into Programs and Features etc. and re-check the box for IE - OK and then see if you still have problems with that repair in Windows Repair.

mrwoof:
Good morning. Re . event error 4 : Error 0x8004401e encountered when trying to load MOF C:\WINDOWS\SYSTEM32\WBEM\EN-US\PROFILEASSOCIATIONPROVIDER.MFL while recovering .MOF file marked with autorecover.  415 entries.
Win features uncheck IE presented error 0x8000FFFF & failed to complete (I use Firefox)

Steps I have taken meanwhile ;
I turned off the "C" missing drive in Sys restore and it disappears, no change in behavior.
 I found a registry back up dated 2nd Nov and applied that, 2 win updates detected & successfully applied reboot however no change.
I did find a new batch of 1D 10 errors ;

id 10
The Appx operation 'RegisterPackageAsync' on 'Microsoft.ZuneVideo_2015.1023.2128.1509_neutral_~_8wekyb3d8bbwe' failed for user '[email protected]' - error 0x80070003: Opening file from location: C:\Program Files\WindowsApps\Microsoft.ZuneVideo_2015.1023.2128.1509_neutral_~_8wekyb3d8bbwe\AppxMetadata\AppxBundleManifest.xml failed with error: The system cannot find the path specified.
.. (Error: Package could not be opened.)

Log Name:      Microsoft-Windows-AppReadiness/Admin
Source:        Microsoft-Windows-AppReadiness
Date:          17/11/2018 00:57:25
Event ID:      10
Task Category: (6)
Level:         Error
Keywords:      (128)
User:          SYSTEM
Computer:      Acer
Description:
The Appx operation 'RegisterPackageAsync' on 'Microsoft.Reader_2018.110.1641.4237_neutral_~_8wekyb3d8bbwe' failed for user '[email protected]' - error 0x80070003: Opening file from location: C:\Program Files\WindowsApps\Microsoft.Reader_2018.110.1641.4237_neutral_~_8wekyb3d8bbwe\AppxMetadata\AppxBundleManifest.xml failed with error: The system cannot find the path specified.
.. (Error: Package could not be opened.)
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Microsoft-Windows-AppReadiness" Guid="{F0BE35F8-237B-4814-86B5-ADE51192E503}" />
    <EventID>10</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>6</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8000000000000080</Keywords>
    <TimeCreated SystemTime="2018-11-17T00:57:25.393624200Z" />
    <EventRecordID>220</EventRecordID>
    <Correlation ActivityID="{66C018A6-7E10-0000-E918-C066107ED401}" />
    <Execution ProcessID="2888" ThreadID="2556" />
    <Channel>Microsoft-Windows-AppReadiness/Admin</Channel>
    <Computer>Acer</Computer>
    <Security UserID="S-1-5-18" />
  </System>
  <EventData>
    <Data Name="User">[email protected]</Data>
    <Data Name="Operation">RegisterPackageAsync</Data>
    <Data Name="PackageId">Microsoft.Reader_2018.110.1641.4237_neutral_~_8wekyb3d8bbwe</Data>
    <Data Name="Result">-2147009296</Data>
    <Data Name="Error">error 0x80070003: Opening file from location: C:\Program Files\WindowsApps\Microsoft.Reader_2018.110.1641.4237_neutral_~_8wekyb3d8bbwe\AppxMetadata\AppxBundleManifest.xml failed with error: The system cannot find the path specified.
.</Data>
  </EventData>
</Event>
Remind me what is jpm's solution to get your system protection back please.
Am I right to assume that "windows repair" refers to the tweaking repair tool?
Tell me are you UK based (time zones)
onwards,



Boggin:
Yes, I am in the UK.

I've never seen that error before when unchecking IE.

Windows Repair does refer to Tweaking.com's repair program.

It can resolve WMI and App errors but can you open a Command Prompt (Admin) and enter these cmds to see what they report.

dism /online /cleanup-image /startcomponentcleanup

dism /online /cleanup-image /restorehealth

sfc /scannow

Boggin:
Depending upon what those report but have not resolved your problems and your computer no longer freezes, you could perform a repair install which doesn't affect your personal stuff or installed programs.

Check Event Viewer after a reboot to see what errors there are now.

You've said that you have a Win 8.1 install disk but not if you also have the product key for your machine.

The first article will show you how to see your product key so that you can copy it down and the second will walk you through a repair install.

https://winaero.com/blog/how-to-get-the-windows-product-key-without-using-third-party-software/

https://www.intowindows.com/how-to-repair-windows-8-1-installation/

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