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W8.1 Freezing
mrwoof:
I've attach screen shots of where I found the 1.3 Gb report & another with some detail of its contents. RE. Malwarebytes scan, this device also freezes in Safe Mode.
I have got the W 8.1 ISO and burned to disc at this stage.
Just seeking clarity on the Cmds you supplied:
At the Cmds prompt I enter bcdedit |find "osdevice" Is that with the " marks?
So when I enter bcdedit |find "osdevice" a list is presented and the assoiated letter with "osdevice" is what I enter for X :
sfc /scannow /offbootdir=X:\ /offwindir=X:\Windows
I tend to copy/paste your Cmds to avoid syntax errors with spaces etc.
Earlier you sent me a link :
https://www.intowindows.com/how-to-repair-windows-8-1-installation/
Is this the interface I'm to expect ? I don't see reference to Recovery Environ in this guide.
Today I'm busy and wont have enough dedicated time to begin / complete the process, so forgive me if I go quiet till tomo.
nil desperandum
Boggin:
When I run CCleaner I only get the same as for your first pic to clear the temp files etc. - I don't see an option for that Advanced Report except in Tools with the other option of Summary.
I have mine set for Advanced instead of Summary but not sure how you would get to that page.
I have Memory Dumps and Windows Error Reporting unchecked, but I also have an updated version of 5.49.6856
I noticed in a previous post that you said the repair program froze in Safe Mode, but I was wondering if that was because of what it was doing and thought perhaps MBAM would have run in that mode.
I remember from your msinfo32 that you also had problems running AdwCleaner, but I assume that was in normal mode.
Enter the bcdedit cmd as I've typed it with the quotes.
You can still copy & paste the offboot sfc /scannow cmd but change the X to your partition letter before pressing enter.
The Recovery Environment is what you get when pressing and holding SHIFT throughout a Restart and then click on Troubleshoot to give you the options as in the following article and is similar to when you boot up with an install disk, except you don't get the Startup Settings option.
https://www.dummies.com/computers/operating-systems/windows-8/the-windows-8-1-recovery-environment/
Ignore any buttons for diagnose & repair adds.
The later link is a walk through for the repair install which is done in Windows, but as the machine is still freezing, I'm not sure if that will run.
Boggin:
Going back to when you said you had used a 3rd party tool to find your product key, was that MagicJellyBean or Belarc Advisor ?
If it was either then that would only give you the OEM generic product key which would not activate a repair or clean install.
If this is the case, can you run that batch file in the article I'd linked and compare what it gives you with the one you have written down and if the latter one is different to what you have written down - then take the latter one as the one to use.
Given that your machine is still freezing then I think it would be inadvisable to attempt a repair install as you could end up with nothing.
mrwoof:
Regarding link:
https://winaero.com/blog/how-to-get-the-windows-product-key-without-using-third-party-software/
I followed instructions, placed GetProductKey.ps1 file on Desktop, after following steps and entering the location in powershell :
Import-Module C:\Users\Desktop\GetProductKey.ps1; Get-WindowsKey
Got an unable to find msg, see atttch
Boggin:
Did you use double quotes when you named the batch file as the article suggests - "GetProductKey.ps1"
Edit - Hang on while I give it a try in my Win 10.
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