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user not showing up in Safe Mode- solved

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lynlee:
I bought your pro version of windows repair and when I boot into safe mode my user profile doesnt show up..i have ASUS X501A with WIN 10 Pro..never had problem before can anyone help?..ty

    SOLVED

Boggin:
Are you talking about your username on the welcome screen ?

lynlee:
 im talking about the logon screen to go into Windows

Boggin:
Do you get that if you boot into the advanced boot options through Windows ?

If so, then use that method and I'll pass this onto Shane.

I would advise though that you create a system image onto external media first before running the repair program.

What is the reason you need to run the program ?

lynlee:
My laptop is running very  slow and pages are loading really slow Chrome is my browser im all updated

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