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can not run

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hogan:
Dear Tom,
i ve tried uninstall it in normal mode, and then i installed it in safe mode , and the result are the same. and sfc scannow result is the same
thank you

Boggin:
Have you run the chkdsk /r yet as described ?

If that comes back clean then download the System Update Readiness Tool (SURT).

https://www.microsoft.com/en-gb/download/details.aspx?id=20858

Change the language if required.

This can resolve a number of problems and then try the sfc /scannow again after.

It is about a 500MB download so could take some time for that before it runs.

I used to save the download to my Downloads folder and run the .exe from there.

Boggin:
Apologies - I hadn't given you the full instructions on how to perform a chkdsk in that mode.

You need to enter at the prompt bcdedit |find "osdevice" which will give you a partition letter.

You then enter the cmd as chkdsk x: /r using your partition letter instead of the x I have exampled.

For clarity, that is a Pipe symbol before find and is the uppercase of \

Hope this hasn't caused you too much trouble.

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