Main Forum > General Computer Support
BSOD and maintenance of external HDs
Boggin:
Go into Device Manager/View/Show hidden devices then click on Action/Scan for hardware changes to see if that completes the install.
Failing that, right click on each and select Update driver and to search online to see what that reports.
I have a WPD driver on my AMD Win 10 laptop but it must now be part of Windows as MS slipped in an update for it on the 28th May.
satrow:
Basically, I think it means you've lost access to that drive, the WD drivers aren't loading, W7's troubleshooter/Device Manager are trying to load incorrect drivers because they're not getting through to the Ext. drive controller now.
Lady:
I performed the Action/Scan already without results. Before we continue with that, Tom, let's try what satrow is saying.
But since you, satrow, now say that it's the malfunctioning driver of the Western Digital HD, if I understand correctly, how do I check that? I connected it this morning and could open it. Doesn't that mean the driver is fine again? I really don't know what I'm talking about, hahaha. Trying to keep up with you guys. :cheesy:
satrow:
Try to open the drive via Explorer again, if it's successful (you can see/read your files), run the MSInfo routine again and upload the .nfo zip so I can, hopefully, see what's loading it.
Lady:
Here is the new msinfo file.
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