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Windows Update isn't downloading updates? why?

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taylor1277:
So I had a hard drive failure so the geeks at Best Buy tell me, but when I pug my drive into a slave drive,hmmmmmm I will be damn it works. Windows wouldn't load up, so that is why I took it to the best.
So I asked them to download windows 8.1 x64-bit. and install Chrome and update windows completely. I will take it from there which you think you wouldn't have to ask them to do. ( do you ask your mechanic to put the wheel on when he finishes your brakes) anyway so I am looking at my windows update today. it says it was never updated, and won't update now. it actually says that I have all updates. that was like 2 weeks ago that I took my system to Best Buy can someone help. I am getting tired of buying programs that don't work. I have been looking at Tweaking.com software another program that promises to fix this and fix that I do a lot when I need to fix situations. I try but I am getting tired of spending more time keeping my computer to run and I am pretty knowledgeable when it comes to computers I do good. So can someone help me with this. 

Boggin:
Has your HDD been assigned a drive letter ?

Go Start - type diskmgmt.msc and press enter.

Is your clock showing the correct date and time ?

It's quite possible that you are up to date with updates if Best Buy did as you asked them, but you could either perform a Reset which will keep your personal stuff but remove all 3rd party installed programs, or you could perform a repair install which won't affect your personal stuff or installed programs.

https://www.winhelp.us/non-destructive-reinstall-of-windows-8-and-8-1.html

taylor1277:
My hard drive is assigned a letter it is C. time and date are correct. so I ran the diskmgmt.msc and this is what I got. it is in a snippet photo I am going to add as an attachment below. you can see the drive is marked C I don't know what the others are. I greatly appreciate any help I get. can I download updates manually and will I know the right ones to download if possible. and will that make windows update work afterwards. I wish there was a file that Microsoft would make after each download on tuesday so if there was a possibility to manually download windows update I could just go get that file and download it. still not done. hopefully we can resolve this.

Boggin:
The others in Disk Management are okay.

What exactly is happening when you try to download updates - if it says you are up to date after doing a Check for updates then you won't get any.

taylor1277:
Come on Tom yeah I know that when it is done updating all it will say you have no more updates. But hasn't there been any updates since two weeks ago and my update history says that I haven't updated anything.

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