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Boggin:
How do you mean you tried the Dependencies tab and on which service ?

trailwindslad:
I looked at the article online which is listed below and tried to follow it. I made some minor adjustments and then tried the backup again to use the suggestion about the event viewer, and the backup worked. I am not sure what caused the backup to succeed.

Volume Shadow Copy service and Windows backup service are the two essential services required to perform Windows backup. Apart from these essential services, there are dependency services such as Remote Procedure Call which are required to run Windows backup utility.

Go to services.msc to check if these services as well as their dependency services are running.

To open services.msc:

a. Go to start and type services.msc in the search field.
b. Locate the two services.
c. Right-Click on the service one at a time.
d. Select properties.
e. Go to Dependencies Tab.
f. Note the dependency services.
g. Make sure they’re also running.

Boggin:
Well you would certainly know about it if the RPC wasn't running as a number of services are dependent on that.

So do you think the problem is fixed ?

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