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Restore Does Not Work

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ka6uup:
Let me check. And I will get back to you
Thanks for your help,
Chuck

Willy2:
- WR only registers a limited amount of files. Perhaps registering more/all files could solve this problem.
- Open the CMD.exe with admin rights. Put the following lines in a plain text file:


      cd c:\windows\system32
      FOR %1 IN (dir *.DLL /s /b) DO REGSVR32 %1 /s

- Save the file with a *.bat extension and run this file.

ka6uup:
I did as you said and it seemed to work but no result.
System restore still says it cannot access a file.and suggest an antivirus is to blame

Boggin:
If it doesn't work in Safe Mode where the AV program isn't loaded, then it isn't your AV program.

However, should bits of it still be active in that mode then you will have to uninstall it using its Uninstaller, but you will need to know how to reinstall it without having to pay for it.

This is the Uninstaller - read the article - https://www.majorgeeks.com/files/details/norton_remove_and_reinstall_tool.html

When I was using Norton Security, to reinstall it I would need to go to www.norton.com/setup where I had an account and had to log in to release the download.

How did you get on at the shop ?

ka6uup:
I can uninstall it with the installer and reinstall without paying for it because it is a free option from Xfinity.
However I should mention that I am running Malwarebytes Premium and Iobits Antimalware Free. A bit of overkill I suppose
Could either of the other two be causing this?
Chuck

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