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Windows 7 Explorer keeps restarting upon start-up

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Tomas_Sweden:
Have you tried this?:

Navigate to this folder (assuming your Windows is installed on your C:\ drive):

C:\Windows <- Inside this folder you should find the file "explorer.exe". Select that and press "CTRL+C" (this will copy the file, do NOT cut, just copy).

Then paste the copied file into:

C:\Windows\System32

Tomas

Shane:
I have seen this problem on a couple of customers machines. Something was hooking itself to explorer and causing the crash. A lot of times it is a virus.

Have you ran tdsskiller.exe and malwarebytes as well? I would have you try combofix.exe but you need to do a backup before hand just in case.

Also did you install anything new before this started happening?

We could also use process explorer to see what dll's are hooked to explorer.exe :wink:

Shane

Ahneinei:
Hey Tomas, the thing is that, i cant stay in the Windows Explorer for more than 10 seconds. This doesn't buy me enough time to search for that file and copy it! Any other solutions??

Ahneinei:
Hey Shane!
Soo, how did you fix your customers PCs?? Well, my PC hasn't crashed,
yet. Hopefully, it doesn't. I ran those two softwares and had 2 threats
from TDSSKILLER and 300+ threats from MALWAREBYTES! WOW. Yes, i
installed KeyLemon – Face recognition software. How do i continue after
installing Process Explorer??:))

Shane:
Since TDSSkiller found something that means you had a rootkit.

Thankfully both those programs found things to clean. Since then how has the system been now with those cleaned up?

Shane

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