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Safe mode to run the Windows repair tool

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rayburke30:
 :artist:
Tom,

I sent this yesterday- (also are you using dual-boot, as I have Kubuntu 14.94/Win7)

Scroll down to Credentials Manager and check its status.

It can be Manual or Automatic but should be showing as Started. (already manual-local system)

If it isn't then click on it then on Start/Restart in the left pane.

If that doesn't get you out of Safe Mode then run a Command Prompt as an admin by going Start - type cmd then right click on cmd and select Run as administrator

Type bcdedit and press enter.

Check to see to see what the Identifier is under Windows Boot Loader - it can either be current or default then enter this cmd - I'm using current in my example.

bcdedit /deletevalue {current} safeboot -(not sure what you mean (current) as can't find "bcdedit" and attached is copy of "system msconfig 27-10-2019" as can't tick safe boot?

Press enter then enter exit to close the cmd window and restart.

Boggin:
This is what I get when I enter bcdedit in my Win 7 x64 Home Premium -

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

C:\Windows\system32>bcdedit

Windows Boot Manager
--------------------
identifier              {bootmgr}
device                  partition=\Device\HarddiskVolume1
description             Windows Boot Manager
locale                  en-US
inherit                 {globalsettings}
default                 {current}
resumeobject            {0c45bb05-9d51-11de-adee-00235af6ca1e}
displayorder            {current}
toolsdisplayorder       {memdiag}
timeout                 30

Windows Boot Loader
-------------------
identifier              {current}
device                  partition=C:
path                    \Windows\system32\winload.exe
description             Windows 7
locale                  en-US
inherit                 {bootloadersettings}
recoverysequence        {0c45bb07-9d51-11de-adee-00235af6ca1e}
recoveryenabled         Yes
osdevice                partition=C:
systemroot              \Windows
resumeobject            {0c45bb05-9d51-11de-adee-00235af6ca1e}
nx                      OptIn

C:\Windows\system32>

Can you perform a sfc /scannow to see what it reports ?

I don't dual boot.

I have two Win 10 upgraded laptops and an older one on Win 7.

rayburke30:
 :artist:
Tom,

I thought that you did dual-boot, as this may be the problem?
When I am next into Win7 I will run sfc /scannow to see what it shows, and make
a copy and send to you, so we can establish what is happening OK

Ray

Boggin:
I was wondering if it could have been because you are dual booting but as you were in Win 7 then that is what should have been rebooted to normal mode.

When you do go back into Win 7 and then Safe Mode through the repair program, check the status of the Credentials Manager before rebooting back to normal mode.

I have some concerns as to why you got that error for bcdedit.

As you have Win 7 Ultimate, do you have an install disk and product key and if so, does it include SP1 ?

rayburke30:
 :artist:
Tom 29/10/2019,

Did sfc /scannow in Win7  found no errors then bcdedit but again couldn't find see attachment "scannow-cmd 29/10/2019.bvmp"

ray
PS Win7 Ultimate has SP1

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