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WR4.4.0
dss56:
It did not happen on a download.
It happened re installing programs that he already had.
He did have AVG installed.
Yes he mentioned if he cant get the firewall back another fresh install will happen.
That is why I keep telling him to keep a cloned HD handy so you can just swap drives.
I clone my extra drive once a month in case of problems like this.
Boggin:
If he'd done a clean install of Win 10 then no programs would have been installed and all 3rd party programs would need to be reinstalled.
Were these programs on install disks he'd bought ?
I use Macrium Reflect Free for my Win 10 system images which I create once a month after each month's updates.
Depending upon why he needed a clean install, a repair install can resolve most Windows problems.
A repair install doesn't affect personal stuff or installed programs as it's done from within Windows.
AVG may have this right click option to check any files before he installs them - https://www.howtogeek.com/howto/18993/beginner-geek-scan-files-for-viruses-before-using-them/
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