Main Forum > General Computer Support

windows 10 wont boot

<< < (3/3)

heptigb:
 i down loaded the recover tool and installed it so windows 10 is up and running. it means it will take some time to get the machine back to where it was as the apps are going to have to be reloaded but not to big a deal. The machine had both a windows 7 drive and a windows 10 drive an I could boot either as I was trying migrate everything to 10.  I began a turbotax install and realized i was on 7 and bailed out, every thing went sideways and neither drive would boot. Both drives seem to ok all my files are present, the widows 7 drive is re attached and my files are still fine, I've been using a laptop while sorted the mess out. I have no idea what would have happened that would have effected both drives at the same time as 7 was the only os operating I plan on virus checking the turbotax file but don't really think that could have done this. power surge??? don't know if I should trust this machine now or if some other problem is till lurking. Thanks for your help, and patience. Best Bill

Boggin:
Which Recover tool did you download ?

I would create a system image and the means to restore from it as a fall back now that it is working.

I'm not sure what caused the no boot but the chkdsk /r found quite a lot to repair, but at least it didn't report any KBs in bad sectors.

What did the Start-up Repair report ?

heptigb:

fyi
-a new windows directory was created during the install

questions

system image seems a great idea, is that copied off to a cd? i can try and google the process

im not sure where the start up repair report is accessed is it logged to a text file that can be viewed?

thanks Bill

Boggin:
A system image can be copied onto CDs but as you have dual boot, you would need quite a lot of them.

External HDDs is what people and myself use.

I use 1TB HDDs.

As you are outside of Windows when you use Start-up Repair, it cannot write a log to anywhere.

I once ran Start-up Repair to see if it reported a laptop slow boot and it reported a S.M.A.R.T. fault on the HDD, so I had advance warning of its failure.

I was surprised at this because otherwise, the machine was working fine.

Given the number of files the chkdsk repaired, I was wondering if it had picked up on any of those.

Navigation

[0] Message Index

[*] Previous page