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I seem to have broken my computer by trying to run windows repair

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tsmith:
I have recently installed windows 10 over windows 7. I had paid for a pro version of the windows repair program and tried opening the program today for the first time in a long time and the program suggested I update so I starting the update program and it stopped installing and told me to reboot. Since then it has not acted the same. It seems like its no longer working correctly. Is there a fix for this? TIA

tsmith:
I am not sure if I need to ask this in another way in order to get suggestions but if I do I would be willing to provide any additional information needed. Again, Thanks

Boggin:
Sorry for the late reply but I've been in hospital, although either Shane or jpm should have been looking after the forum.

I would try a restore point to prior to updating the repair program, although Win 10 seems to be a bit shy on creating these.

If that isn't an option then open a Command Prompt (Admin) and enter these cmds to see if they resolve.

dism /online /cleanup-image /restorehealth

sfc /scannow

exit

then reboot.

Try a fresh install of the repair program to see if that installs okay.

tsmith:
Hi Tom,

Thanks so much for responding to my request for help!! To start off I would like you to know that I hope your feeling better and that you are doing well. Very odd times these days with this pandemic. Seems like there is nothing more important than your health..  I have been dealing with computer issues over the past few weeks with this computer and the one I have been using for years which I can no longer see. I had installed windows 10 on both computers very recently and while both are older machines the one I have been using for years just had windows 10 installed about a month ago and for some unknown reason the screen went black---video driver problem? It does have more data on it than it should on the hardrive so I am going to try to take some of that data and move to another drive and try it again and see if thats why its not right. Its a 17 inch asus with 2nd gen I7 processor? Works pretty good other than the screen being black?. Not sure exactly what to do at this point with it. Then there is this computer which I am using now that functions but has some glitches, It will not turn off correctly. I am getting a windows.com stopcode Driver Power State Failure message when I try to turn it off. After making my post here I had talked with a couple of Microsoft advisors who suggested I run a similar sfc /scannow  so I did and the results I received - windows resource protection did not find any integrity violations. I have not tried the Dism /online /cleanup-image/restore health yet but I will try that and then I will install again. I appreciate your help more than you know, I am very new to windows 10 pro which is on this computer and the black screen computer has windows 10 home!

Boggin:
For the one with the black screen, leave just one memory module in to see if it resolves the screen problem..

If it does then try each of the rest.

If one module has gone down, it can take the rest with it until removed.

This article may help with the other machine - https://answers.microsoft.com/en-us/windows/forum/windows_10-performance/help-with-blue-screen-driver-power-state-failure/3a7427d5-8965-47d4-858d-b34601496f65

Where it's telling you to go into the Power Options, uncheck the boxes for fast start-up and Hibernate.

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