Main Forum > General Computer Support
Jumpy UI!
mingus:
This is windows 8 on my friend's laptop in Thailand.
been working on it for 3 nights now.
SFC /scannow stays 20 minutes at "beginning of verification phase... verification 100%" and just flashes and disappears.
I can run some programs, but hard to open folders or type. doing this remotely, or I would just format and reinstall.
can I run a command prompt from tweaking.com windows repair? I have the Pro version.
wonder if maybe stuck keyboard key? couldn't embed a video here is the link:
https://youtu.be/Y7BPXSnF8IE
Boggin:
Win 8.0 install media may be outdated to use now to perform repair procedures as it is now 8.1.
However, if you can open a Command Prompt (Admin) enter this dism cmd followed by a sfc /scannow to see if that will resolve.
dism /online /cleanup-image /restoreheaalth
exit then reboot.
mingus:
I was able to repair all the corrupt files using DISM, but it looks like the UI problem is a stuck key - the left arrow. she has used air to clean it and it still sticks sometimes.
even with it working now and then, I am unable to upgrade from Windows 8 to Windows 10 since the OS was installed in Thai I guess? I have changed all language and region settings to English and still no go.
so, for now, Windows 8 is working!
how to post a picture inline ??
Thank you
Boggin:
You could back up the personal stuff and perhaps do a clean install.
When you are prompted for a product key, select I don't have a key and it may auto activate.
You can create install media after reading https://www.microsoft.com/en-gb/software-download/windows10
Use a machine of the same language you want the install to be in.
It may be worth getting a new keyboard depending upon the cost as you are unable to determine why the key keeps sticking.
It's strange but I didn't get an email notification of your reply.
mingus:
It's a laptop and they are on lockdown, I am doing this remotely from the US, she is in Thailand, doing a fresh install more or less impossible
it's running okay with Win8 for now, I say pull that key off and toss it!
all my forum notifications go to spam, even tho I have whitelisted "not spam" several times.
thank you for your time.
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