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acer swift 3 bluescreening at random times...

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shawie60:
Hi guys. Im looking at a Acer swift 3 laptop (8Gb, AMD Ryzen 7 2700U with Vega mobile GFX - that bluescreens occasionally and at random times.
I updated video drivers because it was listed in bluescreen view and there was a problem with them.
Ive run sfc - all ok. run DISM - all good, checked memory, hard drive for errors - no problems. Seemed to run for a while after that, then a random bluescreen, the last one related to the GFX problem again. Since then Ive disabled 'fast startup' updated the drivers again to a later version. Ran CPU stress tests (Intelburn ) on standard, High, and super high which all passed. I ran Furmark to test the gxf and that ran without problems.
Not sure whether to just backup and re install, (its a refurbished machine I'm told) not a problem but id like to know what the root cause is before I do that.
the bluescreens codes are as follows .. 0x000000ef,  0x00000139, 0x0000003b, 0x000000d1, 0x000001e .  Apart from the gfx drivers there doesn't seem to be an apparent link to me, but I may have missed it.  Update it seems the problem lies with an amd driver atikmdag.sys. This seems to be a common problem but as yet nobodys solved it properly.
Some people say the older drivers work ok, others a clean install.
any idea's or feedback would be appreciated ..

Boggin:
You could try an older driver if you can get it but if you have already updated that because of the BSODs then that won't help.

A clean install will probably give you the same drivers so I'm not sure how that would help.

shawie60:
strangely enough one of the posts said an older version had worked for them just haven't tracked it down yet.
I found out today the system has been doing this since he bought it, (not why he didn't take it back tbh..) which made me think if it hasn't been set up properly in the first place a clean install may cure it .. I can control and test at intervals ..
thanks

Boggin:
You just can't understand some folks - that would have been the first thing I would have done.

Boggin:
Could you try a factory reset first ?

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