Main Forum > General Computer Support

Cannot connect to scanner

(1/3) > >>

Selster1:
Hello, I have a new Windows 10 pro installation, 64-bit. I also have an older Epson v500 perfection scanner. I installed the Epsom software and drivers and at first it worked and then it stopped working. When I try to run the software, it says that it doesn't detect my scanner, even though it's plugged in with the USB cable. I have run tweaking several times
Thank you
SE

selster:
I have also use have also used the Windows compatibility Checker and set the Epson scan software exe to run as an administrator and in Windows 7.

Selster1:
I am now trying a system restore and will report back my results.

selster:
it did not work

Boggin:
I would suggest that you go online and search for a Win 10 driver for the scanner to see if that resolves, but create a manual restore point first before installing anything.

Navigation

[0] Message Index

[#] Next page