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safe mode

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Boggin:
Yes, you will need to wait until Shane updates the program after the general release as it could cause Permissions issues.

phmallet:
Thanks for all Tom.

Boggin:
You're welcome :)

William Rice:
Hi Boggin,
In mid-April I sent the same issue to [email protected]. Still no reply, so I decided to try here. My complaint was "I am a paid-up Pro user. I used to be able to boot into safe mode from the program. Some time ago it stopped being successful at getting booted into safe mode. I get to the fuzzed out screen where the little enter password window normally shows up and the enter your MS password. There is no longer any way to enter a password. I have waited through two updates on your program and two or three Windows updates and it still won’t work. What do I need to do to continue using this program? Who knows when I will really need to use it in an emergency!"

Twk.com was installed after a clean install of Win10 pro 1909. It worked twice and then would not open safe mode. I had done almost all of the recommended fixes even before seeing this forum, none of which makes any difference. This problem seems to have been created by Twk.com running it basic repair function, not from WIN10 nor any anti-virus etc, programs. This needs to be looked into by programing dept. at twking.com.

Thanks,
William Rice

Boggin:
I apologise for missing your post but now there is another reported instance of this occurring, I'll pass it on to Shane for his investigation.

However, I haven't had any problems when testing the Safe Mode aspect of the program and if Shane is also unable to replicate it, then I'm not sure what he can do.

If it doesn't appear to be broke then he won't have anything to go on to fix it.

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