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my computer is being crazy

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ralsup:
Ok, So one day my computer stopped allowing me to connect to the internet with wifi only way i could was ethernet cable. i finally fixed that , somehow it was turned off in bios. Now i got me a new wireless mouse and the computer keeps telling me it can find drivers, so i tryed putting the old one back in and get the same messages. So i though ill just restore it, well no my computer tells me i have no restore points and no back ups i have nothing. this program now doesnt was to do the repairs just keeps telling me it cant start the scan. i have tried everything and now the device manager shows 3 blue tooth periphials that wont install drivers either. please help

ralsup:
oh yea im on windows 7 sp1

ralsup:
oh yea forgot to mention when i try and enter safe mode to run the program the computer shutsdown and restarts but doesnt restart in safe mode

Boggin:
Let's check the system files first.

Go Start - type cmd and right click on cmd when it comes up and select Run as administrator - accept the UAC and type sfc /scannow then press enter and wait for it to complete.

That should either report that it has repaired corruption, that it has repaired some files but not others or that it couldn't find any integrity violations.

Let me know what it reports.

If it reports that is has repaired all files then try the driver install again.

Are you using the repair program to boot into Safe Mode or manually by tapping F8 as you switch on ?

If you are using the repair program then try the manual option.

One way to see if a driver will install is to go into Device Manager - click on View/Show hidden devices - expand Network adapters and right click on the problematic device and select Uninstall, but do not check the box to include software.

You can either reboot where Windows should reinstall the driver providing your Bluetooth devices are turned on or click on Action/Scan for hardware changes where it should also reinstall the driver.

Win 7 has its own Hardware and Devices trouble shooter.

Go Start - click on Control Panel then on Find and fix problems.

Click on View all in the left pane and click on each trouble shooter you want to run.

While in Device Manager with Show hidden devices, check Non-Plug and Play Drivers to see if there are any yellow alerts.

As for your restore points, you will need to check if System protection is turned on.

Go Start - right click on Computer and select Properties then click on System protection in the left pane.

It should be showing as On.

Sometimes Win 7 will remove restore points on a reboot.

Go into System protection and create a manual restore point.

Click on System Restore to see if it has created one then reboot and check that it is still there.

ralsup:
Ok so ive prertty much tried all that stuff at least a hundred times haha. i did find this weird file i have never seen before and it is a log file, Im not a programer or anything but just kinda like messing around and figuring stuff out but this log file looks like it installed something. ill see if i can attach it for you. Im going to run the SFC and see what happends.

As for safe mode iver tried it both ways and nothing and the f8 key doesnt work on this machine. Oh and btw im use a HP probook 6560b if that helps at all.

of course i cant find the file now any way ill let you know and thank you so much

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