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Win 8.1 does not remember last user after reboot - [Solved]

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JohnCoool:
A few months Win 8.1 does not remember the last user logged in anymore.

I think it happened during the time I changed the Antivirus to AVG but not sure if that was the cause. I don't remember the exact thing I did.

Now it just shows all the user list instead of the last user logged in.

I did also some delete some files that all users use for background so that when I log off it shows the same background for all users.

I checked forums and found a registry entry that suggests to change a value from 1 to 0 but mine is already set to 0.

Does anyone know where I should check to solve this small issue?

Boggin:
I don't have any experience of Win 8.1 but as this seems to be self inflicted, I would suggest a Refresh which will preserve your personal stuff but not your installed programs.

I had considered a repair install but that preserves your Users files and if they are already corrupt, then that may not reinstate them.

Anyway, the choice is yours.

https://www.eightforums.com/threads/repair-install-windows-8.26095/

You could however see if these cmds will do anything for you.

Open a Command Prompt (Admin) and enter -

dism /online /cleanup-image /restorehealth

sfc /scannow

shutdown /r /t 00

Then see what happens after the reboot.

JohnCoool:
I did try sfc /scannow before I opened this ticket and it did not help.

Usually I don't use the dism /online /cleanup-image /restorehealth unless there is a huge problem. But it could repair the issue and might restore the deleted files that I removed.

They are system protected files and could only be deleted if a person logs in from another O/S that can bypass all locked files.

However, I would like to try a couple of methods 1st and leave this as a last resort.

A solution that does not require running a repair.

I prefer to find the source of the issue before fixing it to be aware of it for future reference.

Are there any tips for checking in the windows registry?


Boggin:
As you have removed files, then you may need to repair the system.

While a sfc /scannow doesn't check all files, it can repair some corruption, whereas the dism /restorehealth cmd can do much more, but it's best to perform a sfc /scannow after the dism /restorehealth cmd to see that no corruption remains.

This is also the procedure to resolve when a sfc /scannow reports it is unable to repair all corruption in Win 8.1 and Win 10.

What I would suggest is to create Win 8.1 install media if you don't have any and boot up with that.

You can create Win 8.1 install media from https://www.microsoft.com/en-gb/software-download/windows8ISO

You will need to do this on the Win 8.1 machine.

Boot up with the media and navigate to the Install screen and click on Repair your computer.

I assume you know how to change the boot order ?

I think Win 8.1 will be similar to Win 10 in that you would click on Troubleshoot to select Command Prompt.

At the prompt enter bcdedit |find "osdevice"

For clarity that is a Pipe symbol before find and is the uppercase of \

Using your partition letter instead of the x I have exampled, enter -

dism /image:x:\ /cleanup-image /restorehealth

Disregard what it says about the scratch directory and wait for the cmd to complete.

You can also perform a sfc /scannow with the following cmd, again using your partition letter instead of the X I have exampled.

sfc /scannow /offbootdir=X:\ /offwindir=X:\Windows

Enter exit to close the cmd window, remove the install media and restart to see if they have resolved.

Boggin:
AVG may be a contributing factor to your other problem in that antivirus programs can be slow in releasing files after it has checked them.

I remember reading that AVG can become bloated which could unnecessarily take up memory.

Use AVG's uninstaller to remove it and see if that improves the situation.

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