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Have a question about a virus
Rick:
How to remove this from google....
https://product.renewnorton.com/
the normal ways are not working...
TIA and happy new year.
Boggin:
Your link isn't working.
Has this anything to do with Norton antivirus products and how is it affecting you ?
Rick:
I don't see that Norton is installed on my system;
Its affecting google web browser.... every so often, click on a link, it opens a new popup link randomly. Tried to install popup blockers, still no effect...
Have deleted it from all cookies, still, appears...
Its definitely a THREAT.....
First appeared from:
https://www.sbs.com.au/ondemand/program/continuum?play=1660373571939
These programs had NO Effect:
adwcleaner_8.0.8
MBSetup-80562.80562-consumer
HitmanPro_x64
NRnR
It randomly popsup too: https://product.renewnorton.com/norton/?mrddlp=0&mrddz=1&mrdd=1
Boggin:
You could try resetting the browser to defaults but also run a scan with the free ESET Online Scanner to see if it finds anything, but AdwCleaner is usually very good at finding and removing PuPs and PuMs and NRnR should have removed any Norton residue should you have ever had it installed.
https://www.eset.com/uk/home/online-scanner/
Use this article to download the Norton Power Eraser - https://support.norton.com/sp/en/au/home/current/solutions/v122764455
If you still have problems after that then I'll contact another member who is an antimalware expert to have a look for you.
Boggin:
Use the Rootkit scan option in Norton Power Eraser as Google Redirect is thought to be a Rootkit Trojan.
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