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Cannot Access All Advanced Recovery Options

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Ray 8700:
Hi
I have a Dell XPS8700 Desktop running windows 10.

I have 3 problems that I hope someone can help with:

Windows update is trying to install an update, but it is looping because it reports cannot update - although I can see from history that the was installed OK

Because of this I want to go back to a restore point - this reports back to say there was a problem with a file in the recycle bin - but the bin is empty ! So I cannot go back to a previous restore point.

So I need to use advance recovery option to access a System Image file that I can restore from - but this and other advanced options does not show when I select the advanced option in recovery - only 2 options are available !

Please can someone help with accessing the all the advanced recovery options. If the first 2 problems can be resolvev then I will not need to recover from a system imsge.

Thanks

Ray

Boggin:
Can you start the machine then power shutdown when the Windows logo comes up and do that again and on the next restart will boot to Diagnosing your PC.

This will bring up the Automatic Repair screen - click on Advanced options.

Click on Troubleshoot - Advanced options where you will see the option for System Image Recovery.

After you have restored with the system image, you can boot into the advanced options again to select Command Prompt and reinstate the F8 option to boot into those.

At the prompt type bcdedit and press enter.

Make a note of what it gives for the identifier under Windows Boot Loader.

It can either be {current} or {default}

Using your identifier, type bcdedit /set {identifier} bootmenupolicy legacy and press enter.

Ensure you use the correct brackets.

Enter exit to close the cmd window then shutdown.

Tapping F8 on boot will get you the advanced boot options and pressing enter on the default Repair your computer will get you the same options as you would when you access those normally in Win 10.

To revert that, use standard instead of legacy in the cmd.

Boggin:
If you still don't see all of the options in the advanced boot options then go Start - type control panel and click on it when it comes up.

Click on Backup and Restore (Windows 7) then click on Create a system repair disk.

Select the Safe to remove option to eject the disk and shutdown.

Tap F12 as you switch on - insert the disk and select to boot from the disk drive.

You may be prompted to press any key to boot from CD/DVD - do that and when it has loaded you can navigate to the restore options.

Ray 8700:
Hi
Thanks for all the info.. unfortunately they do not seem to work.
I have done a bit more investigating and it appears that the Win Re application for recovery options is not pointing to the correct file. Looks like this may have happened when some partitions were adjusted.
So I need to alter where win re looks to run the advanced options.
Would you be able to help with this ?
I can send you a screen shot if this helps ?

Thanks
Ray

Boggin:
This is a pic of my Win 10 Disk Management.

The 400MB Recovery partition is a relic from Win 7 so the Win 10 Recovery partition is the 584MB one which has the advanced boot options in it.

Did your machine come with Win 10 pre-installed or has it been upgraded from an earlier version of Windows ?

I'm not sure how you adjusted the partitions - perhaps you can reverse that.

You may have to factory reset your machine to reinstate the recovery partitions.

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