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Didn't Fix Windows Restore Problems
Shane:
I bet it is those reg keys they changed. The log file does include the reg keys they changed, just do a search through it for the word HKEY and you will find them all.
So this is good, I will add the delete old shadow copies to the repair, then once we find what reg keys they changed I can add those keys to the repair as well :-)
Shane
jcjules:
Shane:
I'm sorry, but I am ready to give up and just re-install everything.
I did a search for HKEY in the Roxio log files and found the registry keys referenced in the log. However, I didn't have a clue about how to change them back to what they were before Roxio was installed. Do I delete the key? Do I change the value to 1 or 0? I just don't know. I can't even tell what existed before that Roxio changed versus what are new keys that Roxio added. Without knowing this, I was afraid to change anything.
Second, the article that you sent me earlier about Windows repair says that I can't do a repair until I change all "paths and shortcuts" back to the Windows defaults. Because my system drive is an SSD, I changed the default of where my programs are installed to my D drive. So, before I can even attempt a repair, I would have to change back to the default path and then go through every start menu item/shortcut and change it from D to C drive. That is several hours of work before I can even attempt a repair.
That is doable, except for my third concern. A Windows repair would not remove the two Roxio programs that caused this problem. Those two programs plus whatever they added to the registry would still be there after the repair. So, if something they added to registry (rather than something that they changed in Windows) is what is causing the problem - it would still be there after the repair.
I've just spent too many hours trying to repair this problem - to invest that many more hours on a solution that I can't guarantee will work.
If I can send you any additional information to help you build your utility, please let me know. I really owe you a big one for all of your effort on my behalf.
Julian
Shane:
Well the repair will already be better since I will add the removing of old snap shots.
What you could od, if you dont mind is make a export of each reg key that roxio changed.
Then when you do a fresh install you can go and grab those keys again and we can she how they changed.
Then With those keys I can do some reason on what they are for and that would help a lot in finding the reg keys to add to my repair :-)
Shane
jcjules:
Shane:
I am going to try to get you the information that you have requested.
I have attached a text file showing all of the Roxio log HKEY references. However, when I go into RegEdit to Export those keys, they are missing. Does that mean that Roxio deleted them? Or perhaps, the three that refer to Local_Machine32 are trying to tell me that the Roxio install checks for these different Keys in different OS environments - i.e. a 32 bit, rather than a 64 bit, system???
As I said before, the log file is simply too far over my head to be of any use to me.
I am going to finish doing my backups to get ready to reinstall Windows. after I get a new OS up and running, I'll take another look at the Registry to see if the referenced keys exist.
How about this idea for living dangerously? After I get the OS up and running, why not export a full registry backup - and then reinstall Roxio and do a second full registry backup. A comparison of the two should give you an exact roadmap of all changes. Right? If Roxio screws up again, it won't be that big a deal to reinstall Windows yet again. On the other hand, after all of this effort, I would really like to use the Roxio program that I paid for. As for you, having the two registries to compare may be exactly what you need. Interested?
Thanks,
Julian
Shane:
We could do that, but we need a program that is designed to compare changes.
We could use the demo version of this (Dont pay for it, only use the demo)
http://www.softpedia.com/get/System/System-Miscellaneous/Active-Registry-Monitor.shtml
Shane
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