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confused about file

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cnnashman:
I have tried to remedy this heur Trojan which i got from a reimage program (has nothing to do with Shane's programs) and i got help from Majorgeeks and Bleeping computer but they are telling me they don't see any malware.

This reimage program continues to pop up on my screen enticing me to click it on .  Anti virus programs are finding nothing but i suspect my computer is being controlled remotely at times because the hard drive is always going full bore etc...

Any other ideas guys, very much appreciated.

Shane:
Did you try the anti rootkit by malwarebytes yet?

http://www.malwarebytes.org/products/mbar/

Shane

cnnashman:
Yes, on numerous occasions, i don't think there is a rootkit remover/antivirus/on demand scanner i have not tried at this point. I am thinking the best thing to do is purchase a recovery disk from my laptops manufacturer (asus) model U56E and reinstall windows because i have even started from scratch a few times by using the partitions without success in ridding it.

My laptop didn't come with the disks unfortunately, and i didn't make them as i should have . I wish i didn't have to purchase them because i have been out of work for a long long time but i will have to if it's needed to correct this.

Do  you think this is a good option?  Thanks a lot

Shane:
Dont do a factory restore, instead just do a repair install like I said in an earlier post. I even gave you a link to get a windows 7 disk downloaded and a guide on how to do a repair install :-)


--- Quote ---Is everything else working ok? If not then a repair install would be the next best thing, you will keep all your programs and settings but Windows will get reinstalled.

http://www.sevenforums.com/tutorials/3413-repair-install.html

And since you have Windows 7 with SP1 you will need a disk of Windows 7 with SP1 already on it, if you dont have one you can grab an image here :wink:
http://en.community.dell.com/support-forums/software-os/w/microsoft_os/3316.2-1-microsoft-windows-7-official-iso-download-links-digital-river.aspx
--- End quote ---

Shane

cnnashman:
Awesome, thanks Shane, your the best.

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