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DVD drive not being recognized
Shane:
Great :-)
Let me know how it goes :wink:
Shane
thatcrazydoglady:
Well, Shane, my external dvd drive from Amazon arrived today and it works with my computer! Yay! Does that mean that the motherboard is not recognizing the internal dvd drive?
But, now I seem to have other problems that have developed.
1. All my Windows updates (and history) have disappeared and I can't get any new updates. When I ask to find updates, I get the error message "Code 80073712, Windows Update encountered an unknown error." I've tried everything I can think of, including running the Tweaking All-In-One Windows Repair.....to no avail. I even tried doing a Windows Repair from my Windows 7 disc (now that I have an external dvd drive! Thanks for turning me on to this!), but.....nothing different for updates or sfc /scannow.
2. Can't run sfc /scannow from command prompt as administrator - get message "Windows Resource Protection could not perform the requested operation." I discovered this when I tried to run it before running the All-In-One program.
3. All my System Restore points past 1/31/2013 are gone, which is after the above problems began.
4. DVD drive not recognized by computer in BIOS or My Computer. Sounds like it's trying to read inserted disc upon boot up and when you first press eject button, but nothing more and won't eject.
5.. I know I have 4kb in bad sectors on my hard drive.
So, what does this all sound like to you? Is this the bad sectors on the hard drive playing games and I should now really consider getting a new one (Dell owes me one anyway under my extended warranty). Or is there possibly something more simple that I can do to fix these problems? I have a current back up of all my files and folders and plan on doing so every day till I get this sorted out. I would imagine that if this is a Windows problem that making a system image at this point probably isn't a very good idea, altho' I do have one (I think - Acronis True Image), but I've never tried it, so don't know if it will really work or not! :confused:
Hope you have some ideas for me! Thanks, Eve (thatcrazydoglady!)
Shane:
Any time a hard drive has bad sectors you should replace it. Also if any system files are on that bad sector it can cause windows to act very odd.
Then you have gone through 3 dvd drives and none worked. Then when you plugged in a external dvd it worked fine. This tells me it might be the motherboard. Which if anything isnt working correctly with the motherboard it can cause Windows to act nuts as well.
To be honest, if you can get them to, I say replace both the motherboard and hard drive. And if the internal drive doesn't make click noises go back to a drive that doesn't.
There is a reason they only give their systems 1 year warranties lol
Shane
thatcrazydoglady:
Thanks, Shane. I had a feeling that's what you were going to say! I'm going to buy myself a cheap netbook to help me get through the frustrations of making this changeover with a new hard drive. I know....shouldn't be hard, but I will have to upgrade the Vista they install on it to my current upgraded Windows 7 Ultimate! I will survive! :smiley:
Shane:
The threads on my forum auto lock after 30 days of no posts, if you get everything fixed and replaced before then post back and let me know how it goes :wink:
Shane
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