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Cant load any internet pages. Internet connection is fine
carmencar:
Hello last night none of my internet pages would load. I have wiifii so I know it isn't my internet cause my laptop is working. I have done 3 virus scans with 3 different programs (Malware, SuperAnti & Kaspersky) none of them have detected any problems. I reinstalled Chrome 3 times and than tired Firefox. Firefox worked for a bit but now it isn't working as well. I am at a loss as to what to do. I downloaded something and cause I cant get on the computer I cane remember, it was from you page I think. virusrepair (?????).
I have checked my profile, I am admin as well went through my add/remove buttons to see if there was anything suspicious. There was one that had the name "beefor powerpoint" I removed it as I dont remember adding it.
Please Help - Thanks
Shane:
So it is happening to both firefox and chrome?
What error do you get? Just that it cant load the page or does the page stay blank?
Shane
carmencar:
there is no error message just blank pages. Yes it is happening to both Firefox and Chrome :cry:
Shane:
Run these 2 tools for me :-)
tdsskiller.exe
http://support.kaspersky.com/5350
and
Malwarebytes Anti-Rootkit
http://www.malwarebytes.org/products/mbar/
Shane
carmencar:
problem is I cant even get online anymore. nothing will load.
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