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Browsers hijacked ... ?
jdsaggiefan:
The Google browser has been hijacked by AVG and Firefox by Babylon. They both block all attempts to reset the homepages. Malwarebytes and my other antivirus software does not find anything. When I attempt to download other spyware/malware program to try to fix the problem, the downloads are interrupted by error messages that the download is being blocked by a program on my computer. (I do not recall the exact wording, sorry. I can get it again, if it is needed.) I have all but stopped using the computer for fear of giving up personal/financial information.
What can I do get rid of these and clear my computer.
Any suggestions would be very much appreciated! Thank you!
Shane:
The system sounds infected. You may have to download these tools on a another computer, put them on a thumb drive then run them on yours.
Try all 3 of these.
tdsskiller.exe
http://support.kaspersky.com/5350
Malwarebytes Anti Rootkit (THis is different than there main program)
http://www.malwarebytes.org/products/mbar/
Combofix.exe
http://www.bleepingcomputer.com/download/combofix/
Let me know how those go :wink:
Shane
jraju:
Hi, Besides the method advised by sr. shane, i would like to share this. It may seem funny, but malware bytes do not catch babylon, a nasty browser hijack. I would advise you to go to my firefox link.
1. turn off system restore on all the drives thro going to my computer properties
2. Search babylon in search box and delete all those possible entries. Some could not be deleted
3Boot the computer in safe mode, and then on Run, type regedit and go to edit menu. In find menu, check for babylon and delete the first entry, and then go on to find babylon by using f3 and delete all those entries.
4. Get your windows cd , and start windows from cd and when starting window menu comes choose R for repair and go to c: windows, You have to give 1 and then if pass word is protected , give the pass word to go to c: windows. Type fixmbr and say yes to default change of mbr. There it deletes those stained entries the program does to the master boot record.
5. Uninstall the firefox, or google including private settings and then reinstall.
6.Now your problem is gone. I have given these after clearing these bhjacks from fellow computers to 100 success. No second thought about it. Shane, sir, This is why i am asking you to include some special protection.
jraju:
Hi, I forgot the link. Here it is
https://support.mozilla.org/en-US/questions/938643?page=2#answer-399834
Evan:
Run all of Shane's fixes via Safe Mode. Do you know how to boot into Safe Mode?
Evan
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