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Activation in Windows7 Issue

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Gman4554:
If I go to My Computer icon and right click for properties.  Screen for View Basic Computer Information shows at the bottom that my legal copy of windows is activated.

Suddenly yesterday, a screen pops up randomly that says I don't have a guanine copy.

It does this all day and night, yet I can get windows updates and computer runs fine.

Do I have to call Microsoft to fix this, and when I click "change the product key, nothing happens".

does anyone know how to fix the pop up.  why should it pop up anyway since I have a legal activated copy.

Shane:
Get a screen shot of that pop up for me and let me see. I want to make sure it isnt something fake and trying to trick you :wink:

Shane

Gman4554:
I talked to Microsoft and they had to raise it to level2, they don't know why I can't change the product key.  So it is not a prank or false message, the Event viewer says that the license can't be verified.

Shane:
Then something in the system is broken, and since it cant validate the license, which it does every few weeks it just says it isn't valid.

Doing a repair install would fix it and keep all your programs and settings. Do you know how to do a repair install?

Shane

Gman4554:
Yes I will try that soon. and thanks.

By the way, which forum subject should I use for these types of questions.  computer Help?

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