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Volume Shadow Copy is Caput
wtl1:
For about two weeks I've been wrestling with volume shadow copy error. See attached screenshot.
I've run multiple Check Disks and Scans and they haven't fixed it. I've also tried most of the repair strategies listed here http://www.tomahawkbackup.com/faq/content/5/117/en/volume-shadow-copy-service-vss-troubleshooting.html. Didn't work.
A Microsoft Tech Support agent ran Windows Repair All v1.9.12 and even that didn't repair the problem.
I am not running any other backup or shadow copy service. And the drive for the backups is fine.
The Windows 7 Action Center will not let me change the backup location (an external drive) nor restore a backup. Maybe registry keys for VSS have been fouled up by some registry cleaning about two weeks ago. But how to repair it?
Short of reloading Windows 7, any repair ideas? Thanks.
Shane:
Have you tried any of these yet?
http://www.tweaking.com/articles/pages/tweaking_com_registry_backup_online_help,2.html
Also if you ran all my repairs in my windows repair tool then the vss service reg keys would have been put back in. So the problem may be else where :wink:
Shane
wtl1:
Thanks, Shane. Will give the link a try and rerun the repair tool. Beats calling Microsoft TS and having them run your repair tool. :smiley:
Glad there are a few guys like you are "out there".
Shane:
Let me know if any of those on the page help. My reg backup tool uses VSS so that's why I made that page :wink:
Shane
wtl1:
As you suspected, the problem was indeed "elsewhere".
Somehow my product id for Windows 7 was changed a few weeks ago. (Don't ask me how. Virus? Windows 7 came pre-installed with the Dell computer almost 3 years ago. Never a problem.)
While the Action Center still showed I was running Windows 7, Microsoft no longer recognized the product id. This led to the failure in VSS and an occasional popup "not genuine" error message (pic attached). Everything else worked fine.
Solution --
A higher level Msft Techie (3rd rep) took me through installation of a Windows 7 Repair (re-install without losing programs or files). Didn't think that was possible, but it worked. Don't know where the tool came from. After re-install, I was able to enter the correct product id. Result -- no more "not genuine" nor VSS errors.
A painful process of searching for solutions. At least I found your awesome site. I've already recommended it to a few self-employed Windows-challenged folks like me.
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