Messages

1

General Computer Support / Re: 12 win 8.1 update files not on machine ---OH OH !!!

« on: August 21, 2015, 10:50:27 am »

Malor E-mail PROBLEMS!!!!
on my Desktop (Dell 1014) I get emails, I can not compose emails???? On LapTop I DO NOT get new E-mails since 5/4/2015
Per your request I ran tweaking 2 times & in safe mode. No improvement. Did the same on LapTop (Dell 1014 inspiron 15 3000 series) No improvement. HHHEELP!!!
Google chrome E-mail when clicking on any button I get a pop up window with what looks like doss and the button in it says click & nothing happens. If I right click it it says COPY & COPY LINK copy link works.
On the google chrome email page in the upper right corner used to be my name, the word gmail, & something else? They are gone??
I can not use my E mail & I use it 3-4 hours every day HELP!!!!
If you should need to hook up to my computers ask & it will be done.
I`m old & live on SSD Please help.
other problems remain as well :-(

I know you are trying & I  do thank you.
Harold

2

General Computer Support / Re: No improvement? Plus... 12 win 8.1 update files not on machine New?

« on: August 18, 2015, 01:20:03 pm »

Ran with the newest version...no help & a new problem?
On both the Laptop & the PC, G-mail Chrome has stopped responding? I get no new E-mail`s, regular G-mail works. When clicking on a button(in any E-mail) nothing happens & if I right click it it says "COPY".
   from 8/12/15-
 When I hit the windows key and the X key then click on the Control Panel I get the control panel page but nothing is in it and I can not X out of the page ? None of the controls on the page work.
 When I swipe down the page collapses and can not be seen & if I click on other desktop icons they work. If I go to the start page and click desktop control panel comes up again still not working. The only way I have found to get rid of the Control Panel page is to reboot.
When in your accounts the page stays blue with the timer circle just going round & round?
I had purchased a training program that hat 8 videos in it that I had downloaded to my desktop. I can get to the point where I click on the arrow pointing to the right and the video box goes white and does not work?

I won`t quit if you wont ! Thank you for your help!
Harold

3

General Computer Support / 12 win 8.1 files missing FIXED ! Still some issues

« on: August 13, 2015, 09:57:09 am »

2013 Dell Win 8.1.
 Upgraded to pro & ran it 2 times.These were there before upgrading. When I hit the windows key and the X key then click on the Control Panel I get the control panel page but nothing is in it and I can not X out of the page ? None of the controls on the page work.
 When I swipe down(Touch screen) the page collapses and can not be seen & if I click on other desktop icons they work.If I try to go to desktop I get the blank control panel. The only way I have found to get rid of the Control Panel page is to reboot.
When in your accounts the page stays blue with the timer circle just going round & round
when trying to open pictures I get no pictures & the timer just keeps scrolling across the top of the page.
After booting, the first time when I open a file it works fine. Then when I close it & try to open another file I must wait 1-1/2-2 minutes, then I can open & close files at will ?   
After your help Mon. things are MUCH better!
Thanks
Harold

4

General Computer Support / Re: 12 Issues FIXED ! Just a few to go 12 win 8.1 update files not on machine

« on: August 12, 2015, 01:21:00 pm »

Upgraded to pro & ran it 2 times. When I hit the windows key and the X key then click on the Control Panel I get the control panel page but nothing is in it and I can not X out of the page ? None of the controls on the page work.
 When I swipe down the page collapses and can not be seen & if I click on other desktop icons they work. The only way I have found to get rid of the Control Panel page is to reboot.
When in your accounts the page stays blue with the timer circle just going round & round
when trying to open pictures I get no pictures & the timer just keeps scrolling across the top of the page.
After your help Mon. things are MUCH better!
Also May I use the same Key Code for both my Lap Top & Desk Top,  ?

5

General Computer Support / Re: 12 win 8.1 update files not on machine

« on: August 10, 2015, 07:35:36 pm »

Have done as you told me...Works much better! I am going Pro. Gmail still stuck on May 4 1015 ? The Email window has a small down arrow in the lower right corner...seems a lot of the squares and rectangles have that arrow? Thank You Harold

6

General Computer Support / Re: 12 win 8.1 update files not on machine

« on: August 10, 2015, 01:21:39 pm »

I am sending & reading from my Desktop,working on the Laptop. I am not the best but I can follow directions. Thanks

Scanning Windows Packages Files.
Started at (8/10/2015 3:57:22 PM)


These Files Are Missing: (Total: 12)
C:\WINDOWS\servicing\Packages\Package_1_for_KB2971850~31bf3856ad364e35~amd64~~6.3.1.2.cat
C:\WINDOWS\servicing\Packages\Package_1_for_KB2971850~31bf3856ad364e35~amd64~~6.3.1.2.mum
C:\WINDOWS\servicing\Packages\Package_2_for_KB2971850~31bf3856ad364e35~amd64~~6.3.1.2.cat
C:\WINDOWS\servicing\Packages\Package_2_for_KB2971850~31bf3856ad364e35~amd64~~6.3.1.2.mum
C:\WINDOWS\servicing\Packages\Package_3_for_KB2971850~31bf3856ad364e35~amd64~~6.3.1.2.cat
C:\WINDOWS\servicing\Packages\Package_3_for_KB2971850~31bf3856ad364e35~amd64~~6.3.1.2.mum
C:\WINDOWS\servicing\Packages\Package_for_KB2971850_RTM_GM~31bf3856ad364e35~amd64~~6.3.1.2.cat
C:\WINDOWS\servicing\Packages\Package_for_KB2971850_RTM_GM~31bf3856ad364e35~amd64~~6.3.1.2.mum
C:\WINDOWS\servicing\Packages\Package_for_KB2971850_RTM~31bf3856ad364e35~amd64~~6.3.1.2.cat
C:\WINDOWS\servicing\Packages\Package_for_KB2971850_RTM~31bf3856ad364e35~amd64~~6.3.1.2.mum
C:\WINDOWS\servicing\Packages\Package_for_KB2972280~31bf3856ad364e35~amd64~~6.3.1.1.cat
C:\WINDOWS\servicing\Packages\Package_for_KB2972280~31bf3856ad364e35~amd64~~6.3.1.1.mum


12 Combined Problems were found with the packages files, these files need to be replaced (These mainly only effect installing Windows Updates.)
The SFC (System File Checker) doesn't scan and replace some of these files, so you may need to replace them manually.


THESE FILES DO NOT KEEP THE REPAIRS FROM WORKING; YOU MAY STILL RUN THE REPAIRS IN THE PROGRAM.


If you need help in replacing these files, post on the Forums at Tweaking.com for help.


Files Checked & Verified: 8,057


Done (8/10/2015 4:00:08 PM)

7

General Computer Support / Re: 12 win 8.1 update files not on machine

« on: August 10, 2015, 12:38:04 pm »

Thank you for helping !
Yes I did run the windows repair. Also ran the Tweeking repair in safe mode. I followed all directions.

8

General Computer Support / Re: 12 win 8.1 update files not on machine

« on: August 09, 2015, 03:43:00 pm »

Now I know & thank you. Next problem I have with any of these computers.....I get help first!

9

General Computer Support / 12 win 8.1 update files not on machine

« on: August 09, 2015, 02:51:24 pm »

On May 4 2015 my 2015 dell Inspiron 15 3000 series was doing an update & I left the room & came back to see my grandchild pushing buttons & who knows what else? Since that time I have tried 5-6 times & 12 hours sat.(8/8/15)to repair this thing.
What I have found so far is that there are 12 missing update files and it (tweeking)says until I replace those files my lap top will not work properly. :-(
This is the 1st missing file
C:\windows\servicing\packages\package_1_forKB2971850~31bf3856ad364e35~amd64~6.3.1.2cat                             
the 2nd missing file is
XXall the same exceptXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX.mum
If some one knows where to find & how to install these files I might have a usable laptop again
These are some of the problems
Google chrome email no new mail since May 4th 2015
When I open control panel I get the very top row of print and a blank page. When this happens the only way to get out is to reboot.
touch screen when swiping in from right icons show up but will not shut machine off.
please help
Thank You
Harold
I fix cars NOT PCs