Tweaking.com Support Forums
Main Forum => General Computer Support => Topic started by: E38 on March 19, 2015, 10:37:08 am
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UPDATE: Issue solved, see reply #33.
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Hello, I have run a Pre-Repairs Scan, and these are my results. How do I go about fixing these? I have tried searching the internet but it didn't seem to help much.
I have trouble running windows update (I get updates failed to install error), and hopefully if these were fixed I can use it again.
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Tweaking.com - Windows Repair - Pre Repairs Scan
Computer: (Windows 7 Home Premium 6.1.7601 Service Pack 1) (64-bit)
Started at ( )
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Scanning Windows Packages Files.
Started at ( )
This File Is Corrupt (Bad Digital Signature):
C:\Windows\servicing\Packages\WUClient-SelfUpdate-Core-CoreComp~31bf3856ad364e35~amd64~~7.6.7600.320.mum
This File Is Corrupt (Bad Digital Signature):
C:\Windows\servicing\Packages\WUClient-SelfUpdate-Core-UIComp~31bf3856ad364e35~amd64~~7.6.7600.320.mum
This File Is Corrupt (Bad Digital Signature):
C:\Windows\servicing\Packages\WUClient-SelfUpdate-Core~31bf3856ad364e35~amd64~~7.6.7600.320.mum
Problems where found with the packages files, these files need to be replaced
The SFC (System File Checker) doesn't scan and replace some of these files, so you may need to replace them manually.
If you need help in replacing these files, post on the Forums at Tweaking.com for help.
Files Checked & Verified: 3,270
Done ( )
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Scanning Reparse Points.
Started at ( )
Missing Default Reparse Point: (Original Path: C:\Users\Public\Documents\My Music) (Target Path: C:\Users\Public\Music)
A Default Reparse Point is missing and this can cause programs on the system.
Missing Default Reparse Point: (Original Path: C:\Users\Public\Documents\My Pictures) (Target Path: C:\Users\Public\Pictures)
A Default Reparse Point is missing and this can cause programs on the system.
Missing Default Reparse Point: (Original Path: C:\Users\Public\Documents\My Videos) (Target Path: C:\Users\Public\Videos)
A Default Reparse Point is missing and this can cause programs on the system.
No problems were found with the Reparse Points.
Files & Folders Searched: 289,836
Reparse Points Found: 57
Done ( )
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Checking Environment Variables.
Started at ( )
This folder in the 'Path' variable doesn't exist:
Problems where found with the Environment Variables.
Done ( )
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Done ( )
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Done ( )
Scan Complete - Problems Found!
While problems have been found, you can still run the repairs in the program.
But for the best results it is recommended to fix the problems reported in this scan if possible.
If you need help fixing any of the items in the log, just post in the forums at Tweaking.com for help.
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No problem :-)
Ok first you will need to apply the take onwership reg file I attached, this will add a option to the right click menu to take ownership of a folder or file.
Then grab the Win_7_Packages_Files I attached, extract all the files, then selecte them all and choose copy.
Now go to C:\Windows\servicing and then right click on Packages and click on take ownership. Then once that is done go into the packages folder, so
C:\Windows\servicing\Packages
Then paste the files you copied into there.
On the reparse points, I made Windows Repair v3.1.0 last night and it is in testing till monday, so it is a beta right now. But I built a new repair tool to fix the reparse points.
So if you want grab the beta here (Or just wait till I release it on monday)
http://tweaking.com/files/setups/tweaking.com_windows_repair_aio_setup_beta.exe
Then when you run it you will see a new button with the pre repairs scan, and it is the Repair Reparse Points tool, it should fixes those for you. If you use it let me know the results :-)
After you do both those things make sure to reboot the computer and then go try windows updates again :wink:
Shane
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Thanks for the reply Shane. I've tried your solution, but I couldn't get rid of the windows update issue. Here's the Pre-Repairs scan that I took after.
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Tweaking.com - Windows Repair - Pre Repairs Scan
Computer: (Windows 7 Home Premium 6.1.7601 Service Pack 1) (64-bit)
Started at (20/03/2015 11:26:59 AM)
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Scanning Windows Packages Files.
Started at (20/03/2015 11:26:59 AM)
This File Is Corrupt (Bad Digital Signature):
C:\Windows\servicing\Packages\WUClient-SelfUpdate-Core-CoreComp~31bf3856ad364e35~amd64~~7.6.7600.320.mum
This File Is Corrupt (Bad Digital Signature):
C:\Windows\servicing\Packages\WUClient-SelfUpdate-Core-UIComp~31bf3856ad364e35~amd64~~7.6.7600.320.mum
This File Is Corrupt (Bad Digital Signature):
C:\Windows\servicing\Packages\WUClient-SelfUpdate-Core~31bf3856ad364e35~amd64~~7.6.7600.320.mum
Problems where found with the packages files, these files need to be replaced
The SFC (System File Checker) doesn't scan and replace some of these files, so you may need to replace them manually.
If you need help in replacing these files, post on the Forums at Tweaking.com for help.
Files Checked & Verified: 3,270
Done (20/03/2015 11:28:14 AM)
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Scanning Reparse Points.
Started at (20/03/2015 11:28:14 AM)
No problems where found with the Reparse Points.
Files & Folders Searched: 289,500
Reparse Points Found: 60
Done (20/03/2015 11:34:06 AM)
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Checking Environment Variables.
Started at (20/03/2015 11:34:06 AM)
This folder in the 'Path' variable doesn't exist:
Problems where found with the Environment Variables.
Done (20/03/2015 11:34:06 AM)
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Done (20/03/2015 11:34:06 AM)
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Done (20/03/2015 11:34:06 AM)
Scan Complete - Problems Found!
While problems have been found, you can still run the repairs in the program.
But for the best results it is recommended to fix the problems reported in this scan if possible.
If you need help fixing any of the items in the log, just post in the forums at Tweaking.com for help.
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Ok you can ignore these for now
This File Is Corrupt (Bad Digital Signature):
I have found that when I put back the missing files the windows api doesnt know to look at the cat file that is with it to pull the signature info, I need to find out where it stores that info so I can have it add it as well :-)
Now that the files are replaced run the windows repair and h ave it run all the repairs and then see how windows updates do :-)
Shane
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Hello, I did what you've posted in your last post, to no avail.
I have attached the Repair logs.
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Hello, I did what you've posted in your last post, to no avail. I have attached the Repair logs.
Have you tried SFC /scannow and reboot?
then download the latest update package for your operating system?
then try again...
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Hello, I did what you've posted in your last post, to no avail. I have attached the Repair logs.
Have you tried SFC /scannow and reboot?
then download the latest update package for your operating system?
then try again...
I've ran SFC and CHDSK (both options for disk check included), they find no errors, and windows updates still fails. I get code 8E5E03FB every time I try to run it.
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How many updates are failing to install? Do any new ones install at all or do all of them fail or is it just a certain update that fails?
Post a screen shot of the error message for me if you would :-)
Shane
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Here you go!
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Where you able to successfully replace those files I gave you and you had it overwrite the current ones in that folder?
Shane
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Where you able to successfully replace those files I gave you and you had it overwrite the current ones in that folder?
Shane
I tried to do it once, but failed. I will try to do it again asap, and will inform you of the results.
EDIT: Just tried it again, and it still failed, with the same errors.
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So you where not able to replace the files?
Shane
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So you where not able to replace the files?
Shane
I was able to replace the files, but the windows update failed on both occasions.
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- When I look at the "problem files" then I see that these are not for the one or the other update but it seems that these files are needed by (the) Windows Update (Agent) itself.
- Perhaps the appropriate files are stored in a "C:\Windows\Winsxs\" subfolder ?
(Use the program "Everything" (voidtools) to find out where the missing files are located)
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When i research that error it normally points to something deep broken, so deep that windows updates calls it a unknown error.
Can you grab the cbs.log file so I can see if it gives any info of what might be wrong?
Shane
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Willy2 - I did the search with Everything, and they are all on "C:\Windows\servicing\Packages\"
Shane - I have several cbs.log files, and they are all greater than 90 MB...
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- Odd. I would have thought those missing files were in the mysterious "C:\Windows\Winsxs\" subfolders as well. After all, Windows archives A LOT OF files over there.
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Open a cmd.exe window as administrator and put this in
findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >sfcdetails.txt
It should output only the errors to a sfcdetails.txt file, then you can zip and attach that instead as it should be a lot smaller :wink:
Shane
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Open a cmd.exe window as administrator and put this in
findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >sfcdetails.txt
It should output only the errors to a sfcdetails.txt file, then you can zip and attach that instead as it should be a lot smaller :wink:
Shane
I either get FINDSTR: Cannot open [SR], or FINDSTR: argument missing after /c. The latter was fixed by renaming it to c:/.
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bump, any updates?
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35,000 files I have gotten together :-)
The cat and mum files from vista, 7 and 8 all x32 and x64 bit. It isnt all of them out there but it is a good start.
I have them uploaded to a server and I will start making the tool soon that will download and put the files back :-)
Going to take a bit, but so far so good.
Shane
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Hello, I have run a Pre-Repairs Scan, and these are my results. How do I go about fixing these? I have tried searching the internet but it didn't seem to help much.
I have trouble running windows update (I get updates failed to install error), and hopefully if these were fixed I can use it again.
--x--x--
Tweaking.com - Windows Repair - Pre Repairs Scan
Computer: (Windows 7 Home Premium 6.1.7601 Service Pack 1) (64-bit)
Started at ( )
--------------------------------------------------------------------------------
--------------------------------------------------------------------------------
Scanning Windows Packages Files.
Started at ( )
This File Is Corrupt (Bad Digital Signature):
C:\Windows\servicing\Packages\WUClient-SelfUpdate-Core-CoreComp~31bf3856ad364e35~amd64~~7.6.7600.320.mum
This File Is Corrupt (Bad Digital Signature):
C:\Windows\servicing\Packages\WUClient-SelfUpdate-Core-UIComp~31bf3856ad364e35~amd64~~7.6.7600.320.mum
This File Is Corrupt (Bad Digital Signature):
C:\Windows\servicing\Packages\WUClient-SelfUpdate-Core~31bf3856ad364e35~amd64~~7.6.7600.320.mum
Problems where found with the packages files, these files need to be replaced
The SFC (System File Checker) doesn't scan and replace some of these files, so you may need to replace them manually.
If you need help in replacing these files, post on the Forums at Tweaking.com for help.
Files Checked & Verified: 3,270
Done ( )
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* I would; Delete those files...
Then Go to MSFT to download the latest update package.
http://www.microsoft.com/en-us/download/details.aspx?id=20
Install that package. Run it from the administrator account... not as ADM, but the administrator account. please delete those files first!
* second choice; download your version for your system...
http://support.microsoft.com/en-us/kb/949104
Rick
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You cant just delete those files. They are also listed in the registry and when an update goes to read those files and they are corrupt OR missing then that update will simply fail out.
Shane
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Even more great news.
I upgraded to the latest version of Tweaking, and ran a pre-repair scan test. I got more errors than last time. I tried to fix them using the sfc /scannow command, and it says that all of them couldn't be fixed. I have attached the scan log.
What to do now?
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Even more great news.
I upgraded to the latest version of Tweaking, and ran a pre-repair scan test. I got more errors than last time. I tried to fix them using the sfc /scannow command, and it says that all of them couldn't be fixed. I have attached the scan log.
What to do now?
Do you have the original install disk; sounds like its time to do a repair install!!!!!
it sounds like a better option in your case...
do you need a original install disk?
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Even more great news.
I upgraded to the latest version of Tweaking, and ran a pre-repair scan test. I got more errors than last time. I tried to fix them using the sfc /scannow command, and it says that all of them couldn't be fixed. I have attached the scan log.
What to do now?
Do you have the original install disk; sounds like its time to do a repair install!!!!!
it sounds like a better option in your case...
do you need a original install disk?
I guess it is time. I do not have the original disc, as my computer came preinstalled with Windows 7. I tried to get the ISO from the Microsoft website, but it says "The product key you entered appears to be for software that was pre-installed on a device. Please contact the device manufacturer for software recovery options."
Also, does the repair install delete my data? I don't want to go through the hassle of reinstalling and setting up my apps all over again...
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- Did you run the "System Update readiness Tool" ?
http://windows.microsoft.com/is-IS/windows7/What-is-the-System-Update-Readiness-Tool
I assume it will fix a number of "Update" problems.
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All of those mum files could just mean that the windows database of the .cat files is corrupt and just needs to have the cat files added back to it.
In the pre scan tool in the current version you will see a check box to add the cat files back to the windows catalog database, put a check on that and run the pre-scan again and lets see how it goes :-)
Shane
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Willy - did that, and it installed an update, but the issues still remain.
Shane - will try that later.
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Shane - I tried what you did, and I still get the same errors.
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It does require the Cryptographic Services (CryptSvc) is running, can you check to see if that service is running?
Shane
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It does require the Cryptographic Services (CryptSvc) is running, can you check to see if that service is running?
Shane
I can see that it is running on Services, but I don't see it on the Task Manager...
The more I think about it, the more I agree with Rick's suggestion of doing a repair install. However, my OS came preinstalled and cannot get the ISO from microsoft's website, and I don't want to lose my files and program settings...
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I havent been able to find any safe download links for the ISO's either. I have them all myself of course, but they are 3GB and larger and I cant easily just upload them. So thanks to MS's decision to remove the ISOs, then the only way for a legit user to get a install disk is from torrent sites, which of course means there is more chance the user could get an infection if they dont know what they are doing.
Shane
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Ok, I took the risk and got a Windows 7 iso file from a torrent site (no piracy here, I have the product key from OEM, and scanned it before using it). Did a upgrade install (to preserve my apps and other data), and it fixed my issues.
All Windows updates installed sucessfully. Pre repairs scan found no errors. System file checker tool found no issues.
Thanks to all that have helped me in this thread, as I wouldn't have solved my issues without them!
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Good to hear the repair install did the trick :-D
Still really crappy of MS to remove the ISO files, forcing people to grab them for torrent sites.
Shane