Tweaking.com Support Forums

Main Forum => General Computer Support => Topic started by: Rumrunner on October 03, 2013, 03:52:10 pm

Title: Windows Update
Post by: Rumrunner on October 03, 2013, 03:52:10 pm
When I attempt to download updates from Windows Update I get Code 8024443 Windows unknown error.....the Tweaking program did not fix this nor has anything I have found on the internet.
Title: Re: Windows Update
Post by: Shane on October 04, 2013, 01:06:13 pm
What repair in the Windows Repair tool did you run?

Also did you try this trick yet?
http://www.tweaking.com/forums/index.php/topic,1052.0.html

Shane
Title: Re: Windows Update
Post by: Rumrunner on October 06, 2013, 09:16:41 am
I have used Windows Fix-it along with various suggestions from YouTube.....Services is sey correctly and .TMP files have been removed......any fixes I have found do fix this problem.....I can use the shutdown button and it will load some of the downloads but not all.
Title: Re: Windows Update
Post by: Willy2 on October 06, 2013, 03:02:40 pm
@Rumrunner: what's your OS ? Win XP, ..... ?
Title: Re: Windows Update
Post by: Rumrunner on October 07, 2013, 09:29:48 am
I am using Windows Vista Preminum 32 bit.
Title: Re: Windows Update
Post by: Shane on October 07, 2013, 02:06:25 pm
Quote
I have used Windows Fix-it along with various suggestions from YouTube.....Services is sey correctly and .TMP files have been removed......any fixes I have found do fix this problem.....I can use the shutdown button and it will load some of the downloads but not all.

But did you use my Windows Repair tool?

Also do you have service pack 2 installed on your vista machine?

Shane
Title: Re: Windows Update
Post by: Rumrunner on October 08, 2013, 09:36:56 am
I used your Tweaking.com- Windows Repair (all in one)......do you have any others I should be using?
I also have Service Pack 2 installed......everything should be up to date.
Title: Re: Windows Update
Post by: Shane on October 09, 2013, 02:29:28 pm
I used your Tweaking.com- Windows Repair (all in one)......do you have any others I should be using?
I also have Service Pack 2 installed......everything should be up to date.

OK good :-)

Normally my repair tool gets it working again. If it still isnt then something else is going on.

Did you ever try the dns trick yet?
http://www.tweaking.com/forums/index.php/topic,1052.0.html

Shane
Title: Re: Windows Update
Post by: Rumrunner on October 13, 2013, 09:15:18 am
I downloaded the DNS program and enable it.......still the same error code 80240043 unknown error.
Should I disable and remove the DNS program since it did not correct my original problem?
Title: Re: Windows Update
Post by: Willy2 on October 13, 2013, 09:28:14 am
Did you try the newest WR version (v2.0.0) ?
Title: Re: Windows Update
Post by: NoWhereMan on October 13, 2013, 01:57:56 pm
You may wish to try this:
Updating Windows Update Agent
http://msdn.microsoft.com/en-us/library/windows/desktop/aa387285(v=vs.85).aspx (http://msdn.microsoft.com/en-us/library/windows/desktop/aa387285(v=vs.85).aspx)

The downloads of interest are: Wuredist.cab

and related:
How to get the latest version of the Windows Update Agent
http://support.microsoft.com/kb/949104 (http://support.microsoft.com/kb/949104)
htht
NoWhereMan
Title: Re: Windows Update
Post by: Shane on October 13, 2013, 04:47:24 pm
Let me know if the new version of the Window repair helps. If it doesnt then something else is going on. And you already did the scans for infections with combofix.exe and malwarebytes anti rootkit?

In the new version of the Windows repair I did add some more to the repair Windows updates, thats why I want you to try the new version :-)

Shane
Title: Re: Windows Update
Post by: Rumrunner on October 14, 2013, 10:55:35 am
I have ran Windows Repair All v2 with the same error.....also installed the latest Windows Update Agent.....also went to services and stopped and restarted Windows Update.......same error.
Right now I am manually installing most updates.
Should I delete the DNS Tweaking package since it did not correct anything?
Title: Re: Windows Update
Post by: Shane on October 14, 2013, 04:49:45 pm
Yeah you can remove it, in fact once it sets the dns you dont need the program, it doesn't run in the background :-)

Does the event viewer show any errors that might give me some more info?

Shane
Title: Re: Windows Update
Post by: Rumrunner on October 15, 2013, 09:54:44 am
Event Viewer says "MMC could not create the snap-in" so this just keeps getting worse  :sad:
Basically the computer is running fine except the update problem......I work around it by going to Windows Update and finding the KB numbers and manually going to Microsoft.com and downloading them......not the most efficent way but it works.......It is just wierd that I cannot find a fix for this???
Thanks for all of you help it is appreciated.
Title: Re: Windows Update
Post by: Shane on October 15, 2013, 10:43:05 am
hhhmm but event viewer cant open either, you get the snap in error.

I have a feeling more is broken then we realize.

I think a repair install, not a fresh install, would be the next thing to do. A repair install allows you to keep your files and settings.

I assume your on Windows 7. So first thing you need is a Windows 7 disk with SP1 already on it, you can grab one here
https://sites.google.com/site/linuxlablibrary/windows-iso

Then just follow this guide :wink:
http://www.sevenforums.com/tutorials/3413-repair-install.html

Shane
Title: Re: Windows Update
Post by: Rumrunner on October 16, 2013, 09:14:48 am
I am using Vista Home Premium 32 bit with SP2 and have done a Repair Install.....This did not fix the Windows Update Problem either  :sad:
Title: Re: Windows Update
Post by: Shane on October 16, 2013, 11:04:10 am
Ah ok your on vista.

The repair install is a lot like the Windows 7 repair steps. Is that how you did the repair install?

Shane
Title: Re: Windows Update
Post by: Shane on October 16, 2013, 01:19:28 pm
I just helped a user where they had a virus that didnt delete the windows update service but instead corrupted its registry setting, so not even trying to delete it will work. Lets see if you have the problem as well.

In the registry go to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\wuauserv

Are up able to view it or do anything with it or do you get an error?

Shane
Title: Re: Windows Update
Post by: Rumrunner on October 17, 2013, 09:20:13 am
I just went to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\wuauserv
and everything looked okay.......also I used the Vista Disk to Repair Startup with no errors.
Title: Re: Windows Update
Post by: Shane on October 17, 2013, 02:03:44 pm
OK so you have a different problem going on, and to be honest I am a little shocked the repair install didn't fix it.

Try Windows updates again and when you get an error take a screen shot for me and post it :-)

Shane
Title: Re: Windows Update
Post by: Rumrunner on October 22, 2013, 09:09:02 am
Call me stupid but how do you take a screen shot?  :sad:
Title: Re: Windows Update
Post by: Shane on October 22, 2013, 03:37:58 pm
Here you go :-)

http://www.take-a-screenshot.org/

Shane
Title: Re: Windows Update
Post by: Rumrunner on October 23, 2013, 09:54:40 am
Thanks for the information......this is what I get:
Title: Re: Windows Update
Post by: Shane on October 23, 2013, 09:58:33 am
Is it only that one update that fails? Can you get me a screen shot of what that update is?

Shane
Title: Re: Windows Update
Post by: Rumrunner on October 23, 2013, 10:11:44 am
You get that screen anytime you click Windows Update no matter which updates are up there.....Important or Optional......however some updates do get installed automatically and I can get the KB number and go to windows and find it and download.
Attached is one that is there now and will not download.....
Title: Re: Windows Update
Post by: Willy2 on October 23, 2013, 10:25:15 am
MS has a list with WU error codes.
http://support.microsoft.com/kb/938205
Title: Re: Windows Update
Post by: Rumrunner on October 23, 2013, 10:53:04 am
This is the %systemroot%\windowsupdate.log with all the recent errors if that helps.....by the way thanks for spending as much time as you have on this it is much appreciated.
Title: Re: Windows Update
Post by: Shane on October 23, 2013, 11:23:37 am
Great, looking at the log now, will reply again shortly.

Shane
Title: Re: Windows Update
Post by: Shane on October 23, 2013, 11:33:57 am
MS has nothing on that error number and doing some google searches seems like it is a problem in Vista, and from what I can tell might have to do with certain regkeys on the system.

When you did the repair install did you do it like this?
http://www.vistax64.com/tutorials/88236-repair-install-vista.html

Shane
Title: Re: Windows Update
Post by: Rumrunner on October 23, 2013, 12:12:37 pm
No the only Windows DVD came with the computer and is also intalled on drive D:......I did the repair from the D: drive.
I don't think it would be worth buying a new one.....I would be better off reformatting and doing a complete reinstall......I can live with manually updating if need be for now.
Title: Re: Windows Update
Post by: Shane on October 24, 2013, 07:29:46 pm
You could get a vista iso this way
http://www.raymond.cc/blog/how-to-burn-downloaded-windows-vista-to-dvd/

Shane
Title: Re: Windows Update
Post by: Rumrunner on October 25, 2013, 10:12:37 am
Thanks for the link.....when I get some time I will attempt to follow the instructions.....with the exception of the Windows Update problem I am not running too bad......maybe a little slower but this machine is about 5 years old.
Again Thanks for all of your support and time.