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General Computer Support / System Restore etc
« on: August 12, 2017, 01:33:18 pm »
Hello,
I am not a computer type person, so please bear with me. I have an HPNotebook Laptop Windows 10-I have no volume in my videos ...I have volume (noises) in the computer itself. This is the 2nd time I have lost the audio. I fiddled around with everything I oculd find that said sound/audio etc and somehow fixed it the first time. (don't ask me how I did it). However, it has gone mute once more. I have tried everything.. ..hours...to restore it. Nope, Nada. I have tried the system restore and that created another problem. It will not restore. I get an error message that states: )x8007025d saying that it did not complete. (I have this same issue on my desktop Dell (windows10). So I could not go back to a previous time with hopes of getting audio back. I went into the control panel and into anything audio I could find again..and found one issue that I cannot find a driver for without giving up my first born so to speak: Device ROOT\MEDIA\0000 requires further installation. & another one:Device HDAUDIO\FUNC_01&VEN_10EC&DEV_0282&SUBSYS_103C80C1&REV_1000\4&15e25285&0&0001 requires further installation.
I don't know if these messages mean it is the problem with the audio or not.
So I basically have a 2 in 1...the fix to either one would be awesome as I am at my wits end. Thank you
PS...I am a layperson and not to savvy on computer talk
I am not a computer type person, so please bear with me. I have an HPNotebook Laptop Windows 10-I have no volume in my videos ...I have volume (noises) in the computer itself. This is the 2nd time I have lost the audio. I fiddled around with everything I oculd find that said sound/audio etc and somehow fixed it the first time. (don't ask me how I did it). However, it has gone mute once more. I have tried everything.. ..hours...to restore it. Nope, Nada. I have tried the system restore and that created another problem. It will not restore. I get an error message that states: )x8007025d saying that it did not complete. (I have this same issue on my desktop Dell (windows10). So I could not go back to a previous time with hopes of getting audio back. I went into the control panel and into anything audio I could find again..and found one issue that I cannot find a driver for without giving up my first born so to speak: Device ROOT\MEDIA\0000 requires further installation. & another one:Device HDAUDIO\FUNC_01&VEN_10EC&DEV_0282&SUBSYS_103C80C1&REV_1000\4&15e25285&0&0001 requires further installation.
I don't know if these messages mean it is the problem with the audio or not.
So I basically have a 2 in 1...the fix to either one would be awesome as I am at my wits end. Thank you
PS...I am a layperson and not to savvy on computer talk