Topics

1

General Computer Support / Cannot repair Windows update (wuauserv missing)

« on: October 15, 2013, 03:34:48 am »

Bonjour (just to tell you I am french).

I use your program (All in one version) to try to repair Windows Update. Unfortunaltly, it does not work.
My PC is running Windows 7 (64 bit).
Malwarebytes found and correct some errors
Check disk run ok.

Looking in log files I found :
In file "windows_repair_hkey_local_machine_4_log" :
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\wuauserv : 2 Le fichier spécifié est introuvable.
Translated in english : Specified file not found.
And in file "windows_repair_hkey_local_machine_services_4_log" :
HKEY_LOCAL_MACHINE\System\CurrentControlset\Services\wuauserv : 2 Le fichier spécifié est introuvable.

I tried to access "manualy" this entrie in registry using regedit, and get error :
Translated :
Impossible to open wuauserv.
Details : Specified file does not exist.

Service "wuauserv" is listed (left column) bur cannot "open" it.

Do you have some advice to fix this problem before going to an new Windows install. 

Thnk you.
Zorglab