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Tweaking.com Support & Help / Envelope Printer - Brother Printer Issue - SOLVED

« on: September 09, 2014, 01:06:27 pm »

I have been trying to use your Envelope Printer - currently tested to v1.5.0.  I am attempting to print a US #10 envelope (4 1/8" x 9 1/2") on a Brother MFC-9840CDW Color Laser Printer.  I am utilizing the manual tray.  All things seem fine up until I actually print.  The printer takes the envelope from the manual tray and then gives a "Check Paper Size" error on its LCD display.  If I should then place an 8 1/2" x 11" sheet of paper into the manual tray, it will print without error - However, the position of the printing will NOT be correct.  If an envelope is placed over the area that it would have occupied, the printing is good for the envelope top to bottom, but starts 5 1/4" from the left edge.  If I should have the program "Auto Select" the Paper Bin, then print to an 8 1/2" x 11" sheet of paper, it again seems good top to bottom, but starts 6 1/2" from the left.  I have tried to "tweak" the sizes.dat file - to no avail.

I do not experience any printer problems when printing from other programs - even when printing to this same envelope size from the manual tray.

Additionally, the "Print Quality - DPI" shows "(0 Total)" and the drop down provides 0 choices.  Yet, the printer does print and does have several choices of quality settings.

My System: Windows 8.1 Pro with Media Center x64 with all updates installed

I am more than happy to experiment - just point me to what you would like me to try ...

Thanks,
Will Friend

2

Tweaking.com Support & Help / Reset Registry Permissions v2.8.0 Kills Win 8 Media Center - SOLVED

« on: July 11, 2014, 12:40:37 pm »

FYI:  On my Windows 8.1 (all updates installed) with Media Center, should I run Reset Registry Permissions v2.8.0, the Media Center will fail with the following Event Viewer details:

Faulting application name: ehshell.exe, version: 6.3.9600.16384, time stamp: 0x5215efc2
Faulting module name: KERNELBASE.dll, version: 6.3.9600.17055, time stamp: 0x532954fb
Exception code: 0xe0434352
Fault offset: 0x0000000000005bf8
Faulting process id: 0x1224
Faulting application start time: 0x01cf9d3e0322517c
Faulting application path: C:\WINDOWS\ehome\ehshell.exe
Faulting module path: C:\WINDOWS\system32\KERNELBASE.dll
Report Id: 43175ef6-0931-11e4-81e6-902b349ef1f4
Faulting package full name:
Faulting package-relative application ID:

After a restore, all is well.  Running Reset Registry Permissions v2.7.5 does not cause this to occur.  Tested three times - always same results.