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General Computer Support / Re: Windows 10 Start menu button and tool bar not working
« on: October 29, 2015, 03:34:27 pm »
actually its gone back to not working and bringing up the critical error box. the only difference between earlier in the day and tonight is that at night i have flux running. could it be a conflict?
3
General Computer Support / Re: Windows 10 Start menu button and tool bar not working
« on: October 29, 2015, 05:24:44 am »
hi, so i just ran the latest update of window repair and its working! ive got everything the calender, the search bar, windows store etc.
eternal thanks!!!
eternal thanks!!!
4
General Computer Support / Re: Windows 10 Start menu button and tool bar not working
« on: October 13, 2015, 08:43:35 am »
hi just run the update. its still the same...
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General Computer Support / Re: Windows 10 Start menu button and tool bar not working
« on: September 25, 2015, 02:12:15 am »
so the menu, search bar and tools on the right are working but the windows store and associated apps are still note responding. ill send it through the repair tool again.
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General Computer Support / Re: Windows 10 Start menu button and tool bar not working
« on: September 21, 2015, 01:21:40 pm »
hi just tried the 3.5.1 update - still not working. im going through those web pages you sent aswell
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General Computer Support / Re: Windows 10 Start menu button and tool bar not working
« on: September 18, 2015, 03:47:55 am »
ok so now the menu seems to be working and the apps seem to be working too. however theres only a few live tiles on there but i guess thats just a question of them appearing over time as you use different apps. however i still cant get into the store. now when i click to go into the store a message box comes up saying: "you'll need a new app to open this ms windows store" but doesnt do anything when you click OK
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General Computer Support / Re: Windows 10 Start menu button and tool bar not working
« on: September 17, 2015, 01:29:39 pm »
hi just tried that still got the same problem...
9
General Computer Support / Re: Windows 10 Start menu button and tool bar not working
« on: September 15, 2015, 10:46:23 am »
do you mean this?:
Log Name: Application
Source: Microsoft-Windows-Wininit
Date: 15/09/2015 18:13:54
Event ID: 1001
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: frank2
Description:
Checking file system on C:
The type of the file system is NTFS.
A disk check has been scheduled.
Windows will now check the disk.
Stage 1: Examining basic file system structure ...
776448 file records processed.
File verification completed.
7633 large file records processed.
0 bad file records processed.
Stage 2: Examining file name linkage ...
952038 index entries processed.
Index verification completed.
0 unindexed files scanned.
0 unindexed files recovered to lost and found.
Stage 3: Examining security descriptors ...
Cleaning up 13630 unused index entries from index $SII of file 0x9.
Cleaning up 13630 unused index entries from index $SDH of file 0x9.
Cleaning up 13630 unused security descriptors.
CHKDSK is compacting the security descriptor stream
Security descriptor verification completed.
87796 data files processed.
CHKDSK is verifying Usn Journal...
34364648 USN bytes processed.
Usn Journal verification completed.
Stage 4: Looking for bad clusters in user file data ...
776432 files processed.
File data verification completed.
Stage 5: Looking for bad, free clusters ...
174372661 free clusters processed.
Free space verification is complete.
CHKDSK discovered free space marked as allocated in the volume bitmap.
Windows has made corrections to the file system.
No further action is required.
953633903 KB total disk space.
254737936 KB in 518098 files.
496920 KB in 87799 indexes.
0 KB in bad sectors.
908399 KB in use by the system.
65536 KB occupied by the log file.
697490648 KB available on disk.
4096 bytes in each allocation unit.
238408475 total allocation units on disk.
174372662 allocation units available on disk.
Internal Info:
00 d9 0b 00 b7 3e 09 00 cb f7 10 00 00 00 00 00 .....>..........
5e ac 00 00 5a 00 00 00 00 00 00 00 00 00 00 00 ^...Z...........
Windows has finished checking your disk.
Please wait while your computer restarts.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Wininit" Guid="{206f6dea-d3c5-4d10-bc72-989f03c8b84b}" EventSourceName="Wininit" />
<EventID Qualifiers="16384">1001</EventID>
<Version>0</Version>
<Level>4</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2015-09-15T16:13:54.000000000Z" />
<EventRecordID>18126</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>Application</Channel>
<Computer>frank2</Computer>
<Security />
</System>
<EventData>
<Data>
Checking file system on C:
The type of the file system is NTFS.
A disk check has been scheduled.
Windows will now check the disk.
Stage 1: Examining basic file system structure ...
776448 file records processed.
File verification completed.
7633 large file records processed.
0 bad file records processed.
Stage 2: Examining file name linkage ...
952038 index entries processed.
Index verification completed.
0 unindexed files scanned.
0 unindexed files recovered to lost and found.
Stage 3: Examining security descriptors ...
Cleaning up 13630 unused index entries from index $SII of file 0x9.
Cleaning up 13630 unused index entries from index $SDH of file 0x9.
Cleaning up 13630 unused security descriptors.
CHKDSK is compacting the security descriptor stream
Security descriptor verification completed.
87796 data files processed.
CHKDSK is verifying Usn Journal...
34364648 USN bytes processed.
Usn Journal verification completed.
Stage 4: Looking for bad clusters in user file data ...
776432 files processed.
File data verification completed.
Stage 5: Looking for bad, free clusters ...
174372661 free clusters processed.
Free space verification is complete.
CHKDSK discovered free space marked as allocated in the volume bitmap.
Windows has made corrections to the file system.
No further action is required.
953633903 KB total disk space.
254737936 KB in 518098 files.
496920 KB in 87799 indexes.
0 KB in bad sectors.
908399 KB in use by the system.
65536 KB occupied by the log file.
697490648 KB available on disk.
4096 bytes in each allocation unit.
238408475 total allocation units on disk.
174372662 allocation units available on disk.
Internal Info:
00 d9 0b 00 b7 3e 09 00 cb f7 10 00 00 00 00 00 .....>..........
5e ac 00 00 5a 00 00 00 00 00 00 00 00 00 00 00 ^...Z...........
Windows has finished checking your disk.
Please wait while your computer restarts.
</Data>
</EventData>
</Event>
Log Name: Application
Source: Microsoft-Windows-Wininit
Date: 15/09/2015 18:13:54
Event ID: 1001
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: frank2
Description:
Checking file system on C:
The type of the file system is NTFS.
A disk check has been scheduled.
Windows will now check the disk.
Stage 1: Examining basic file system structure ...
776448 file records processed.
File verification completed.
7633 large file records processed.
0 bad file records processed.
Stage 2: Examining file name linkage ...
952038 index entries processed.
Index verification completed.
0 unindexed files scanned.
0 unindexed files recovered to lost and found.
Stage 3: Examining security descriptors ...
Cleaning up 13630 unused index entries from index $SII of file 0x9.
Cleaning up 13630 unused index entries from index $SDH of file 0x9.
Cleaning up 13630 unused security descriptors.
CHKDSK is compacting the security descriptor stream
Security descriptor verification completed.
87796 data files processed.
CHKDSK is verifying Usn Journal...
34364648 USN bytes processed.
Usn Journal verification completed.
Stage 4: Looking for bad clusters in user file data ...
776432 files processed.
File data verification completed.
Stage 5: Looking for bad, free clusters ...
174372661 free clusters processed.
Free space verification is complete.
CHKDSK discovered free space marked as allocated in the volume bitmap.
Windows has made corrections to the file system.
No further action is required.
953633903 KB total disk space.
254737936 KB in 518098 files.
496920 KB in 87799 indexes.
0 KB in bad sectors.
908399 KB in use by the system.
65536 KB occupied by the log file.
697490648 KB available on disk.
4096 bytes in each allocation unit.
238408475 total allocation units on disk.
174372662 allocation units available on disk.
Internal Info:
00 d9 0b 00 b7 3e 09 00 cb f7 10 00 00 00 00 00 .....>..........
5e ac 00 00 5a 00 00 00 00 00 00 00 00 00 00 00 ^...Z...........
Windows has finished checking your disk.
Please wait while your computer restarts.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Wininit" Guid="{206f6dea-d3c5-4d10-bc72-989f03c8b84b}" EventSourceName="Wininit" />
<EventID Qualifiers="16384">1001</EventID>
<Version>0</Version>
<Level>4</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2015-09-15T16:13:54.000000000Z" />
<EventRecordID>18126</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>Application</Channel>
<Computer>frank2</Computer>
<Security />
</System>
<EventData>
<Data>
Checking file system on C:
The type of the file system is NTFS.
A disk check has been scheduled.
Windows will now check the disk.
Stage 1: Examining basic file system structure ...
776448 file records processed.
File verification completed.
7633 large file records processed.
0 bad file records processed.
Stage 2: Examining file name linkage ...
952038 index entries processed.
Index verification completed.
0 unindexed files scanned.
0 unindexed files recovered to lost and found.
Stage 3: Examining security descriptors ...
Cleaning up 13630 unused index entries from index $SII of file 0x9.
Cleaning up 13630 unused index entries from index $SDH of file 0x9.
Cleaning up 13630 unused security descriptors.
CHKDSK is compacting the security descriptor stream
Security descriptor verification completed.
87796 data files processed.
CHKDSK is verifying Usn Journal...
34364648 USN bytes processed.
Usn Journal verification completed.
Stage 4: Looking for bad clusters in user file data ...
776432 files processed.
File data verification completed.
Stage 5: Looking for bad, free clusters ...
174372661 free clusters processed.
Free space verification is complete.
CHKDSK discovered free space marked as allocated in the volume bitmap.
Windows has made corrections to the file system.
No further action is required.
953633903 KB total disk space.
254737936 KB in 518098 files.
496920 KB in 87799 indexes.
0 KB in bad sectors.
908399 KB in use by the system.
65536 KB occupied by the log file.
697490648 KB available on disk.
4096 bytes in each allocation unit.
238408475 total allocation units on disk.
174372662 allocation units available on disk.
Internal Info:
00 d9 0b 00 b7 3e 09 00 cb f7 10 00 00 00 00 00 .....>..........
5e ac 00 00 5a 00 00 00 00 00 00 00 00 00 00 00 ^...Z...........
Windows has finished checking your disk.
Please wait while your computer restarts.
</Data>
</EventData>
</Event>
10
General Computer Support / Re: Windows 10 Start menu button and tool bar not working
« on: September 15, 2015, 04:21:25 am »
hi found powershell did admin run. ran the line and it went onto a sign like this >> restarted but still nothing
11
General Computer Support / Re: Windows 10 Start menu button and tool bar not working
« on: September 13, 2015, 07:18:06 am »
Hi,
the problem started with not being able to left click on the start menu. i ran your repairs and i could then get into start but most of the apps were missing and when i cliked on some like the windows store it didnt respond. I ran the 3.5.0 update and it was just the same. today however its gone back to not responding to the left click on the start menu. a box comes up saying 'critical error - we'll try to fix it next time you sign in'. i would do the thing that you have said in the previous post but i cant get into the start menu - well actually i can get into the right click menu but as far as i can see theres no powershell option on that one.
thanks
the problem started with not being able to left click on the start menu. i ran your repairs and i could then get into start but most of the apps were missing and when i cliked on some like the windows store it didnt respond. I ran the 3.5.0 update and it was just the same. today however its gone back to not responding to the left click on the start menu. a box comes up saying 'critical error - we'll try to fix it next time you sign in'. i would do the thing that you have said in the previous post but i cant get into the start menu - well actually i can get into the right click menu but as far as i can see theres no powershell option on that one.
thanks
12
General Computer Support / Re: Windows 10 Start menu button and tool bar not working
« on: September 11, 2015, 02:11:03 am »
Hi, ive updated windows repair and run it in safe admin mode and its still the same i can not open windows store or some apps. i can get into start menu.
13
General Computer Support / Re: Windows 10 Start menu button and tool bar not working
« on: September 09, 2015, 11:57:05 am »
ive run windows repair again like you said. admin and safe mode but i still cant open windows store and certain apps. i can get into the start menu though
14
General Computer Support / Re: Windows 10 Start button not working
« on: September 08, 2015, 02:33:29 pm »
nope sorry the store is still not working
15
General Computer Support / Re: Windows 10 Start button not working
« on: September 08, 2015, 01:51:50 pm »
ive attached a file of what it says thanks
16
General Computer Support / Re: Windows 10 Start button not working
« on: September 08, 2015, 05:20:13 am »
yep but the line someone has given above doesnt work it says 'Get-AppxPackage' is not a recognisable batch file
17
General Computer Support / Re: Windows 10 Start menu button and tool bar not working
« on: September 06, 2015, 09:51:47 am »
actually i still need help on this.... although the start menu and tool bar etc are working some of the apps dont open when you click on them for example the calculator and the windows store etc...???
18
General Computer Support / Re: Windows 10 Start menu button and tool bar not working
« on: September 06, 2015, 05:30:23 am »
Actually please ignore this. I ran your program a few times in safe mode and now the comp is running like new
thanks
thanks
19
General Computer Support / Windows 10 Start menu button and tool bar not working
« on: September 05, 2015, 01:38:57 am »
Hi,
I have recently upgraded to Windows 10, it was fine but suddenly I have am not able to click on the start menu button nor the search bar nor the icons in the bottom right corner. As far as I can remember I have not installed any programs or tampered with the registry in any way just prior to this. Ive run your program which has been veyr helpeful in the past, but nothing has changed this time. Well one thing has changed - i was getting a message box coming up syaing there was a problem with the start menu and tha ti should log out and in again. this doesnt appear anymore. If you could help me i would be forever grateful.. Thanks
I have recently upgraded to Windows 10, it was fine but suddenly I have am not able to click on the start menu button nor the search bar nor the icons in the bottom right corner. As far as I can remember I have not installed any programs or tampered with the registry in any way just prior to this. Ive run your program which has been veyr helpeful in the past, but nothing has changed this time. Well one thing has changed - i was getting a message box coming up syaing there was a problem with the start menu and tha ti should log out and in again. this doesnt appear anymore. If you could help me i would be forever grateful.. Thanks
20
General Computer Support / Re: Windows 10 Start button not working
« on: September 05, 2015, 01:23:40 am »
Hi,
could you please tell me how I can open powershell as admin if i cannot go into the start menu? I also have the same problem - i cant click on start menu nor the serch bar nor the icons on the right.
Thanks
could you please tell me how I can open powershell as admin if i cannot go into the start menu? I also have the same problem - i cant click on start menu nor the serch bar nor the icons on the right.
Thanks
21
General Computer Support / Re: windows 8 firewall problems caused by bitcoin miner trojan
« on: September 09, 2013, 12:17:42 pm »
It was the new version of Windows Repair. Thanks very much for that!
22
General Computer Support / Re: windows 8 firewall problems caused by bitcoin miner trojan
« on: September 08, 2013, 04:31:48 am »
yeah theres no other file there. I downloaded Skype for Windows 8 in the store and it works fine. Thanks very much the problem seems to be resolved. Thanks for you time and help. However there does seem to be a problem with some other apps downloaded from the store but they are non-essential things like a journey planner or something like that. When I load them it just goes off the screen and back to the Windows App panel, if I click on it again the same thing happens the load page sflashes up but the automaticlly changes back to the app page. But these things are not important things to me - maybe it is a different problem. The main thing is that the firewall seems to be fixed and its allowing Skype to run. Thanks
23
General Computer Support / Re: windows 8 firewall problems caused by bitcoin miner trojan
« on: September 07, 2013, 07:27:51 am »
hi,
Im not sure I know what you mean. Do you mean the log file that is created after doing the repairs (the one attached to the previous email). If so there is no mention of HKEY in there.
Thanks
Im not sure I know what you mean. Do you mean the log file that is created after doing the repairs (the one attached to the previous email). If so there is no mention of HKEY in there.
Thanks
24
General Computer Support / Re: windows 8 firewall problems caused by bitcoin miner trojan
« on: September 07, 2013, 05:56:58 am »
done all the repairs here's the log
25
General Computer Support / Re: windows 8 firewall problems caused by bitcoin miner trojan
« on: September 06, 2013, 01:49:39 pm »
ive attached the log below
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