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General Computer Support / Blue Screen on reboot

« on: November 11, 2014, 12:29:20 pm »

Using windows 8.1.  I had used this program on another program and it worked fine.  On my HP Envy touchscreen, it ran through the windows 8.1 repair modules (I was having difficulty reading news articles from the metro page), rebooted, and now just hangs before loading windows (no mouse or keyboard movement).  I cannot even reboot in safe mode, and the restore to the previous registry failed.  Any ideas?