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General Computer Support / Windows 10 Boots to Black Screen After Running Windows Repair
« on: February 04, 2016, 10:25:26 am »
Greetings all,
Have a Windows 10 laptop that was having some file permission issues after getting hit with CryptoWall. The virus has been cleared, but to attempt to correct the file access issues I ran a repair with version 3.8.2 of Windows Repair.
The repair says it completed successfully, and upon reboot I get to the Windows login screen, but upon logging in all I ever get is a black screen with a mouse cursor.
Alt Ctrl Del gets me to the correct menu, but Task Manager won't launch. Automated Startup Repair finds nothing to fix. Safe Mode does function. System File Checker is clean. ChkDsk is clean. Running a restore of the Registry from within the Windows Repair program does not fix the issue. There are no System Restore Points to use.
Any ideas?
Have a Windows 10 laptop that was having some file permission issues after getting hit with CryptoWall. The virus has been cleared, but to attempt to correct the file access issues I ran a repair with version 3.8.2 of Windows Repair.
The repair says it completed successfully, and upon reboot I get to the Windows login screen, but upon logging in all I ever get is a black screen with a mouse cursor.
Alt Ctrl Del gets me to the correct menu, but Task Manager won't launch. Automated Startup Repair finds nothing to fix. Safe Mode does function. System File Checker is clean. ChkDsk is clean. Running a restore of the Registry from within the Windows Repair program does not fix the issue. There are no System Restore Points to use.
Any ideas?