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Messages - deucecourt2003

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1
thank you.

simply booting, for the third time that day when i got the error.  just before that, itunes went wonky as did my wd mycloud backup...

can't boot at all beyond bsod.  can't get to restore points, which i have created and turned on.

it's a dell desktop (i'm on my acer laptop right now) and has supportassist (a dell program), which it cycles into from the bsod, runs a hardware scan and finds nothing wrong...and then goes around again, not being able to get off that merry-go-round.

i don't have any partition letters!  everything is designated drive 0, and we (dell and i) used rufus etc twice, once as MBR after GPT didn't work...neither did MBR.

i will try the win 10 install disk you suggest...i suspect this is what dell is sending me, and charging me 19.99 for!

thank you again -

deucecourt2003

2
hello -
for the 4th time in less than a month, my computer is down, this time perhaps for the count.  microsoft solved the first instance, files and docs were preserved, i solved the 2nd and 3rd times with win 10 repair disc, then windows 10 repair drive, but now, after 4 hours on the phone with dell, it appears i may have to use the disc they are sending me to reinstall the os without being able to rescue my files and docs.  the external hard drive i ordered for system image purposes will arrive, too late, tomorrow (ordered 12 hours before this latest problem).
the computer will not boot.  bsod, error code is memory management, and this after i upgraded to windows 10 pro to exert control over when updates were installed (i set it for 45 days AFTER issue of an update, but...).
any advice would be appreciated.  will the tweaking (pro) tool help to solve my problem at this point?  and if so, how?
thanks -

deucecourt2003

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