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Main Forum => Tweaking.com Support & Help => Topic started by: Dougcuk on November 12, 2015, 09:57:40 am

Title: Faulty MS Update KB3097877 - Causes Tweaking.com program freeze - Win7
Post by: Dougcuk on November 12, 2015, 09:57:40 am
System Info Windows 7x64 - Tweaking Registry Backup v3.3.1

Microsoft issued a faulty security update (KB3097877) earlier this week
- which caused lockups when using certain applications
- primarily it affected Microsofts own product Outlook
- but a number of other software products were also affected

It would appear that Tweaking.com Registry Backup (seen with v3.3.1) was affected
It is also posssible that other Tweaking.com applications could also be hit


The symptom is that the program freezes when the mouse pointer approaches window control icons at the top right
- the new fancy rotating icons "_" and "X" for Minimize and Close the application window
I also observed a freeze when I opened the Edit Program Colours popup window
- in both cases the icons freeze mid-rotation and nothing responds   

Luckily I realised that it was very likely the faulty update
- as I had only installed it shortly before the program started to freeze

Microsoft have reissued a fixed version - with the same number
- just run Windows Update and collect your fixed version   
   
- it solved the problem on both my Win7 systems

Original report
http://www.infoworld.com/article/3004519/microsoft-windows/kb-3097877crashes-outlook-causes-network-sign-in-black-screens.html

Note about reissue
http://www.infoworld.com/article/3004441/microsoft-windows/microsoft-surreptitiously-reissues-botched-patch-kb-3097877-for-windows-7.html
Title: Re: Faulty MS Update KB3097877 - Causes Tweaking.com program freeze - Win7
Post by: Shane on November 16, 2015, 12:54:34 am
Thanks for this info, saved me a ton of time looking for a bug in my program that wasnt there :-D

Saving this page so I can come back to it and do some research on this update.

Shane