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Main Forum => General Computer Support => Topic started by: gio88 on April 27, 2015, 03:19:21 am

Title: help with windows repair
Post by: gio88 on April 27, 2015, 03:19:21 am
hi!months ago i've used windows repair to solve a problem with my windows vista home basic , since then windows update has stopped working , when i go to control panel - windows update it's impossbile do anything , i tried to ignore this fact , but now my pc is really a mess , i can i restore what probably i've deleted with windows repair?thanks
Title: Re: help with windows repair
Post by: Willy2 on April 27, 2015, 06:23:01 am
- Is there still an option for Windows Update in Control Panel ? Or doesn't it respond to clicking anymore ?
Title: Re: help with windows repair
Post by: gio88 on April 27, 2015, 10:42:27 am
In control panel There  is The option "windows update" But It Gives  me error code 8024402c  ,Last updates search : never  , installed updates :never. ... (these are The translations from My language  , italian)
Title: Re: help with windows repair
Post by: Willy2 on April 27, 2015, 12:23:46 pm
- Do you know what Windows Repair you used back then ?
- At which point does that error pops up ? When you open the Windows Update screen or when you hit "Search for Updates" ?
Title: Re: help with windows repair
Post by: Shane on April 27, 2015, 02:43:26 pm
Have you tried the current windows repair and run all the repairs?

Shane
Title: Re: help with windows repair
Post by: gio88 on April 28, 2015, 01:52:22 am
- Do you know what Windows Repair you used back then ?
- At which point does that error pops up ? When you open the Windows Update screen or when you hit "Search for Updates" ?

i used  windows repair 1.9.0.12 (actually the first i found online) to solve a problem with my printer.... the errors appear directly when open the windows update screen

here a screenshot (it's in italian but it's easy to understand that "mai" means "never")

thanks for the help!!!
Title: Re: help with windows repair
Post by: gio88 on April 28, 2015, 01:54:35 am
Have you tried the current windows repair and run all the repairs?

Shane

i've not tried it yet!i'm afraid to worsen the situation
Title: Re: help with windows repair
Post by: Willy2 on April 28, 2015, 06:50:09 am
- Is the "Windows Update" Service (called "Wuauserv") running ?
- Download the latest version & run repairs #17, 26 & 27 first. (Should fix "Windows Update").
- Windows Repair removes info in one folder and then Windows "forgets" which updates have been applied.
- Re-installing printer drivers is IMO the best way to fix those printer problems.
Title: Re: help with windows repair
Post by: Willy2 on April 28, 2015, 07:11:27 am
- Version v1.9 is a VERY old version. And I know that the "Windows Update" repair has been modified/improved more than once in later versions. So, DO download & use the latest version (v3.13) !!!!!
- I am VERY curious (for a VERY GOOD reason). So, please after running v3.13, DO attach the log of "Repair Windows Update" to your next reply.
Title: Re: help with windows repair
Post by: gio88 on April 28, 2015, 08:35:23 am
- Version v1.9 is a VERY old version. And I know that the "Windows Update" repair has been modified/improved more than once in later versions. So, DO download & use the latest version (v3.13) !!!!!
- I am VERY curious (for a VERY GOOD reason). So, please after running v3.13, DO attach the log of "Repair Windows Update" to your next reply.

i've installed it , did a backup and then in "repair" i selected "windows updates" but the problem persists , even if the error is now 80096001
Title: Re: help with windows repair
Post by: Shane on April 28, 2015, 09:11:27 am
Make sure to do ALL the repairs and to do them in windows safe mode :wink:

Shane