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Main Forum => General Computer Support => Topic started by: Gamezertruth on February 07, 2014, 08:57:17 pm

Title: hijackthis tool unable to fix this
Post by: Gamezertruth on February 07, 2014, 08:57:17 pm

i have just now to run hijackthis tool and i got some problem and i don’t know how to fix?

hijackthis tool unable to fix this

Title: Re: hijackthis tool unable to fix this
Post by: Shane on February 10, 2014, 11:18:30 am

Ok, Did you follow the advise it gave you to remove it? It gave you 2 options and links that it says can remove it for you.

Shane

Title: Re: hijackthis tool unable to fix this
Post by: Gamezertruth on February 10, 2014, 05:16:51 pm

There is no advice from anyone but I got a Windows system damage, and had a security software detect 'some HotShield program files  as a malware !
and running hijackthis isn’t unable to kill this Startup Item so can you help with?

So I had to try to clean my system using several programs and tools, however, I myself was trying to clean up my computer but got a damage system (blue screen - computer is unable to boot), which I had to restore my system to a previous restore point, and here big thanks for you Shane and also for subs and each of you to develop the best software ever!

shane Do you think it's a bug in the hijackthis ?  :blank:

Title: Re: hijackthis tool unable to fix this
Post by: Gamezertruth on February 10, 2014, 07:03:33 pm

If you mean to follow the advice in the message (screenshot) in the attachments? Showing the links, etc., then I am download the repair tool, but I do not even know how to use this tool in the right way! Lol  :artist: have a look http://www.cexx.org/lspfix.htm

Title: Re: hijackthis tool unable to fix this
Post by: Shane on February 11, 2014, 10:00:47 am

Dont know, never used the tool myself.

Shane

Title: Re: hijackthis tool unable to fix this
Post by: Gamezertruth on February 11, 2014, 11:04:54 am

Then any other solutions?

Title: Re: hijackthis tool unable to fix this
Post by: Shane on February 11, 2014, 11:06:45 am

Did you see if malewarebytes anti rootkit or combofix could get rid of it?

Shane

Title: Re: hijackthis tool unable to fix this
Post by: Gamezertruth on February 11, 2014, 11:10:26 am

No, Do I need to run both programs?  :smiley:

Title: Re: hijackthis tool unable to fix this
Post by: Shane on February 11, 2014, 11:13:08 am

Try the anit root kit first :-)

http://www.malwarebytes.org/antirootkit/

Shane

Title: Re: hijackthis tool unable to fix this
Post by: Gamezertruth on February 11, 2014, 12:20:56 pm

Quote from: Shane on February 11, 2014, 11:13:08 am

Try the anit root kit first :-)

http://www.malwarebytes.org/antirootkit/

Shane

scan finished: no malware found!  :smiley:

Title: Re: hijackthis tool unable to fix this
Post by: Gamezertruth on February 12, 2014, 12:45:43 pm

what next?

Title: Re: hijackthis tool unable to fix this
Post by: Shane on February 12, 2014, 01:55:15 pm

You can try combofix and see if it can do the job. If not you are going to need to try that tool, but I havent used it before so i cant help on that one :wink:

Shane

Title: Re: hijackthis tool unable to fix this
Post by: Gamezertruth on February 12, 2014, 04:37:36 pm

OK  :smiley:

Title: Re: hijackthis tool unable to fix this
Post by: Gamezertruth on February 12, 2014, 11:34:57 pm

Quote from: Shane on February 12, 2014, 01:55:15 pm

You can try combofix and see if it can do the job. If not you are going to need to try that tool, but I havent used it before so i cant help on that one :wink:

Shane

combofix Found infected dll files and restore those files and now i don’t want to use this tool!  :smiley:

Title: Re: hijackthis tool unable to fix this
Post by: Shane on February 13, 2014, 09:58:38 pm

Good to hear combofix got it for you :-)

Shane

Title: Re: hijackthis tool unable to fix this
Post by: Gamezertruth on February 20, 2014, 06:48:54 pm

combofix Found infected dll files But this does not mean that my problem has been solved yet ! In fact, I still need help with this! But what I mean, I do not need to use this tool because of the wrong use of this tool will cause problems with internet connection!  :smiley: so i need help

Title: Re: hijackthis tool unable to fix this
Post by: Shane on February 21, 2014, 12:01:46 pm

So did combo fix the problem or not?

Shane

Title: Re: hijackthis tool unable to fix this
Post by: Gamezertruth on February 21, 2014, 03:22:20 pm

Quote from: Shane on February 21, 2014, 12:01:46 pm

So did combo fix the problem or not?

Shane

no

Title: Re: hijackthis tool unable to fix this
Post by: Rick on February 23, 2014, 10:46:58 am

when this happens, i use an older version called autoruns by sysinternals

be careful with it though...