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General Computer Support / Win. 10 Repair/Replace Corrupted Files
« on: January 30, 2017, 03:04:03 pm »
Hell everyone, Just joined.
I tried the All-In-One, twice, and it didn't solve my problem. I've searched the forum and see a couple related posts but being an intermediate user I want to ask first so I don't make things worse.
A brief summary: Several months ago I upgraded from Win. 7 Ultimate (64) to Win. 10 Pro and everything was ok. About two months ago some crashes unltimately indicated that my local HDD was failing which was confirmed by Hard Drive Sentinel afterwards. I then cloned my local drive with AOMEI Backupper to a new HDD of the same WD make and model and total disaster was avoided. However, the failing HDD developed 10 bad sectors of which a couple were non repairable and this apparently corrupted some system code. Since the cloning, every attempt to update my v1511 to cummulative update v1604 fails, error: 0x80073712. SFC /scannow scans result with "... some corrupt files could not be fixed...". I've separated my data files off my local drive to a separate external backup drive to make more free space, now at about 150GB. I've also tried repair-installs from disk and also fro local virtual HDD and at 33% completion they always fail. Fortunately, my system runs ok generally and most software can be installed. Sometimes it crashes to the blue screen but always reboots ok. Although it fails to update the OS, the security updates do seem to be updating ok.
The only fix I can think of at this point, with my limited knowledge, is to provide this forum with the SFC scan log showing the corrupted files. Then you identify which ones need replacing so at least the update or repair-install will complete. I have no idea how to replace system files so I'd need your instructions. Or maybe there's a simpler fix you may know about?
Many thanks.
I tried the All-In-One, twice, and it didn't solve my problem. I've searched the forum and see a couple related posts but being an intermediate user I want to ask first so I don't make things worse.
A brief summary: Several months ago I upgraded from Win. 7 Ultimate (64) to Win. 10 Pro and everything was ok. About two months ago some crashes unltimately indicated that my local HDD was failing which was confirmed by Hard Drive Sentinel afterwards. I then cloned my local drive with AOMEI Backupper to a new HDD of the same WD make and model and total disaster was avoided. However, the failing HDD developed 10 bad sectors of which a couple were non repairable and this apparently corrupted some system code. Since the cloning, every attempt to update my v1511 to cummulative update v1604 fails, error: 0x80073712. SFC /scannow scans result with "... some corrupt files could not be fixed...". I've separated my data files off my local drive to a separate external backup drive to make more free space, now at about 150GB. I've also tried repair-installs from disk and also fro local virtual HDD and at 33% completion they always fail. Fortunately, my system runs ok generally and most software can be installed. Sometimes it crashes to the blue screen but always reboots ok. Although it fails to update the OS, the security updates do seem to be updating ok.
The only fix I can think of at this point, with my limited knowledge, is to provide this forum with the SFC scan log showing the corrupted files. Then you identify which ones need replacing so at least the update or repair-install will complete. I have no idea how to replace system files so I'd need your instructions. Or maybe there's a simpler fix you may know about?
Many thanks.