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General Computer Support / Lost permission to create, write, delete files in My Documents
« on: December 14, 2013, 10:27:22 am »
Had a weird event under Windows 7 Pro 32bit. Normally clean machine. Computer froze immediately following an e-mail send from Outlook. Had to power off. When I rebooted, I had lost the ability to create, write, delete files in My Documents (which is mapped to a separate partition on my computers: drive D:).
Nothing turned up on full scans with Kaspersky. Rootkit scans come up negative. Malwarebytes found one item (Malware.Packer.Gen) but cleaned it. Subsequent rescans come up clean. I ran your full Windows Repair all-in-one including disk scans and reset file permissions. Still no access. Suggestions?
Nothing turned up on full scans with Kaspersky. Rootkit scans come up negative. Malwarebytes found one item (Malware.Packer.Gen) but cleaned it. Subsequent rescans come up clean. I ran your full Windows Repair all-in-one including disk scans and reset file permissions. Still no access. Suggestions?