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General Computer Support / [Solved]Windows 7 corrupted after installing backup
« on: October 09, 2015, 04:36:05 pm »
I am trying to fix my daughters laptop. The hard drive was going bad so she backed it up onto 3 CD's, then changed the hard drive and then installed the backup from the 3 CD's.
It didn't install properly or it didn't back up properly to begin with. So the computer works and is usable for the most part but it does have some issues. Mainly the Window Update no longer works at all. There are things that don't work because I am sure it needs patches and fixes.
I finally got into Microsoft support and 2 different times they remoted in and tried many things to fix it but could not. Is there any way to download a copy of the Windows 7 Home Premium from somewhere and just start over? I don't need to save anything and I do have the product key
It didn't install properly or it didn't back up properly to begin with. So the computer works and is usable for the most part but it does have some issues. Mainly the Window Update no longer works at all. There are things that don't work because I am sure it needs patches and fixes.
I finally got into Microsoft support and 2 different times they remoted in and tried many things to fix it but could not. Is there any way to download a copy of the Windows 7 Home Premium from somewhere and just start over? I don't need to save anything and I do have the product key