Tweaking.com Support Forums
Main Forum => General Computer Support => Topic started by: kzfella on October 18, 2015, 05:20:49 am
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Receiving error 800B0100 when trying to install SP1
Got this when I ran a pre-scan
┌────────────────────────────────────────────────────────────────────────────────┐
│ Tweaking.com - Windows Repair v3.6.0 - Pre-Scan
│ Computer: BIGDADDY-PC (Windows 7 Home Premium 6.1.7600 ) (32-bit)
│ [Started Scan - 10/18/2015 6:52:13 AM]
└────────────────────────────────────────────────────────────────────────────────┘
┌────────────────────────────────────────────────────────────────────────────────┐
│ Scanning Windows Packages Files.
│ Started at (10/18/2015 6:52:13 AM)
│
│ These Files Are Possibly Corrupt (Bad Digital Signature): (Total: 2)
C:\Windows\servicing\Packages\Microsoft-Windows-Security-WindowsActivationTechnologies-Package~31bf3856ad364e35~x86~~7.1.7600.16395.cat
C:\Windows\servicing\Packages\Microsoft-Windows-Security-WindowsActivationTechnologies-Package~31bf3856ad364e35~x86~~7.1.7600.16395.mum
│
2 Combined Problems were found with the packages files, these files need to be replaced (These mainly only effect installing Windows Updates.)
────────────────────────────────────────────────────┘
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This link should solve your problem. It is related. [edit] I should say/warn you that this "MGADiag" tool that they refer to is from M$ and I don't trust their programs, anymore. This tool checks for Genuine Windows and it may 'bork' (as Shane would say) your system. Like I said, I'm no 'guru'. [end edit]
http://www.sevenforums.com/windows-updates-activation/371639-unable-update-windows-7-service-pack-1-error-code-800b0100.html
It's a fix for this, but not a simple one. If you are trying to stay away from 'blacklist updates' regarding Win 10 preparatory updates and Win 7 'snooping' updates, you should keep that in mind. I have posted a tool that might help you with that at:
https://community.norton.com/en/forums/free-program-removes-windows-10-files-and-tracking-updates-windows-7
I should point out that I'm no 'guru' on this. You could wait to see what the 'keepers' of Windows Repair have to say. They may have an easier fix. - Art
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Neither of those suggestions worked........
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Shane or Julian will probably be able to upload those files for you with instructions so that you can replace them - may be today or tomorrow when they pick up your thread.
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Thy these, one by one with a restart at the end of each...
review this, there is a link too the tool;
http://windows.microsoft.com/en-us/windows/windows-update-error-800b0100#1TC=windows-7
review here; option 3 only
http://www.sevenforums.com/tutorials/91738-windows-update-reset.html
If still fail, download 360 and run that.
http://www.360totalsecurity.com/
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Give me a moment I jump on my computer and grab those files for you I'm on my phone at the moment
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hmm I'm extracting the kb971033 file and cant find the mum files little annoyed with windows at moment lets see have you tried using (SURT) System update readiness tool?
http://www.microsoft.com/en-us/download/details.aspx?id=20858
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Julian,
those files are part of WAT; I don't think you will find them unless you have the DVD
Hence my suggestions;
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I have tried the System update readiness tool. It asks if I want to install Hotfix update KB947821, to which I reply yes. Then after 15 min. I get a window stating Installation Complete. I try the SP1 update again and get the same error.
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I've never actually used this Reset Windows Update Agent program but the author states that it has been tested on a number of Windows versions and as you seemed to have tried everything else, thought it may be worth a try.
https://gallery.technet.microsoft.com/scriptcenter/Reset-Windows-Update-Agent-d824badc
To use it, click on the Download button, accept the EULA and select Save then go to the Downloads folder and right click on it to Run as administrator.
This opens in an elevated cmd window with the options for you to select by entering the relevant number for each fix.
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Hi, Boggin,
how many links microsoft update tool has. This is a new link, given as codes.
Hi, kz fella,
The installation is complete is the success run of readiness tool. Go to checksur.log , a file which would show the present status of windows updates.
You could run this for two times to be sure to have the required correction, like sfc command. The path of log file is c:windows\temp\checksur
Please see this useful link
https://support.microsoft.com/en-us/kb/2700601
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@ JR - This tool isn't from MS but think along the lines of Shane's program and has been written to address Windows Update problems.
If you run it to get to the menu, you will see that the author says you use it at your own risk and while it has been tested on different versions of Windows, perhaps creating a restore point first could be prudent.
Even Shane's program has a registry back up as a safeguard with Windows being Windows.
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I tried the windows update agent, but no help. Here is what the Checksur log shows
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2015-10-19 05:43
Checking Windows Servicing Packages
Checking Package Manifests and Catalogs
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Microsoft-Windows-Security-WindowsActivationTechnologies-Package~31bf3856ad364e35~x86~~7.1.7600.16395.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Microsoft-Windows-Security-WindowsActivationTechnologies-Package~31bf3856ad364e35~x86~~7.1.7600.16395.cat
Checking Package Watchlist
Checking Component Watchlist
Checking Packages
Checking Component Store
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\x86_microsoft-windows-s..ologies-webcontrols_31bf3856ad364e35_7.1.7600.16395_none_39bc056e339474f4.manifest x86_microsoft-windows-s..ologies-webcontrols_31bf3856ad364e35_7.1.7600.16395_none_39bc056e339474f4
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\x86_microsoft-windows-s..ivationtechnologies_31bf3856ad364e35_7.1.7600.16395_none_2dac82dbc20710f5.manifest x86_microsoft-windows-s..ivationtechnologies_31bf3856ad364e35_7.1.7600.16395_none_2dac82dbc20710f5
Summary:
Seconds executed: 1121
Found 4 errors
CSI Manifest All Zeros Total count: 2
CBS MUM Corrupt Total count: 1
CBS Catalog Corrupt Total count: 1
Unavailable repair files:
winsxs\manifests\x86_microsoft-windows-s..ologies-webcontrols_31bf3856ad364e35_7.1.7600.16395_none_39bc056e339474f4.manifest
winsxs\manifests\x86_microsoft-windows-s..ivationtechnologies_31bf3856ad364e35_7.1.7600.16395_none_2dac82dbc20710f5.manifest
servicing\packages\Microsoft-Windows-Security-WindowsActivationTechnologies-Package~31bf3856ad364e35~x86~~7.1.7600.16395.mum
servicing\packages\Microsoft-Windows-Security-WindowsActivationTechnologies-Package~31bf3856ad364e35~x86~~7.1.7600.16395.mum
servicing\packages\Microsoft-Windows-Security-WindowsActivationTechnologies-Package~31bf3856ad364e35~x86~~7.1.7600.16395.cat
servicing\packages\Microsoft-Windows-Security-WindowsActivationTechnologies-Package~31bf3856ad364e35~x86~~7.1.7600.16395.cat
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Thy these, one by one with a restart at the end of each...
review this, there is a link too the tool;
http://windows.microsoft.com/en-us/windows/windows-update-error-800b0100#1TC=windows-7
review here; option 3 only
http://www.sevenforums.com/tutorials/91738-windows-update-reset.html
If still fail, download 360 and run that.
http://www.360totalsecurity.com/
WAT is a backend program to verify user licenses; I think I reffered in another link where to uninstall one kb?????1033 package to help get things working again
Your only Last option here till we sort out the problem better;
If still fail, download 360 and run that.
http://www.360totalsecurity.com/
Or, Buy a new license!
regards
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Can this be of any use? https://community.norton.com/en/comment/6709651#comment-6709651 - Art
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What do you get when you go Start - type activate windows and press enter ?
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Activation was successful
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And yet from those Packages, it suggests that it's querying the validity.
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Have you run a sfc /scannow to see what that reports ?
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What are the circumstances that you are just installing SP1 now ?
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Boggin,
after the activate windows, the update just hangs. No error
Why now? Laptop is old. Was boggy. I decided to do a clean install of windows earlier this year. Had this problem ever since.
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hi, Did you try individual update of kb as i linked
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sfc/scannow results
verification 100% complete. Unable to fix some files
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Jraju - I will be giving it a go tonight after work.
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Hi, Try this offline installer instead
http://www.microsoft.com/en-us/download/details.aspx?id=5842
select x86 exe if your system is 32 bit or choose accordingly
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Perhaps you should try the clean install again or a repair install, or even an offboot sfc /scannow, but let's see what sfc couldn't repair.
Open a cmd prompt as an admin and enter -
findstr /c:"[SR]" %windir%\Logs\CBS\CBS.log >"%userprofile%\Desktop\sfcdetails.txt
This will put an icon onto the Desktop which will open the CBS log in Notepad which you can then copy & paste into the reply box.