Messages

6601

Tweaking.com Support & Help / Re: windows update repair works only partially

« on: April 25, 2016, 10:34:08 am »

Don't know - I'm just going by this link that Willy2 posted but anything is worth a try if it negates the need for a clean install.

http://www.infoworld.com/article/3058260/microsoft-windows/heres-how-to-significantly-speed-up-windows-7-scans-for-updates.html

6602

General Computer Support / Re: Error when updating apps from store

« on: April 25, 2016, 09:54:00 am »

What did the other scans report ?

Switch the machine off - remove all power sources then hold the power button in for about 30 secs then download and run SFCFix.exe again.

This program needs the CBS log from a sfc /scannow to work with.

6603

Tweaking.com Support & Help / Re: windows update repair works only partially

« on: April 25, 2016, 09:49:16 am »

It's been found that just manually installing KB3145739 on its own isn't enough.

You also have to install KB3138612 at the same time.

See if uninstalling KB3145739 - install KB3138612 and then 5739 will produce any better results.

6604

General Computer Support / Re: How to edit large text?

« on: April 25, 2016, 09:37:26 am »

Not a lot I can do about that other what I've previously suggested - split the doc up into manageable sections.

6605

General Computer Support / Re: Error when updating apps from store

« on: April 25, 2016, 05:18:48 am »

If the following cmds done from a Command Prompt (Admin) don't help either, then you'll probably have to do a Refresh.

dism /online /cleanup-image /startcomponentcleanup

dism /online /cleanup-image /restorehealth

That one can appear to hang at 20% but will complete, then do a sfc /scannow to see if it reports any errors it is unable to fix.

If it does then run SFCFix.exe which will give a more concise report.

http://www.majorgeeks.com/files/details/sfcfix.html

6606

General Computer Support / Re: refuses to boot - Black screen

« on: April 25, 2016, 05:11:18 am »

I've always used Windows own to create my system images, initially onto DVDs until I bought an external HDD for the job.

The only downside to that is that it overwrites the previous image, so you need to ensure everything is just right before creating the next one.

As well as doing that, I bought another external HDD where I store an earlier image and alternate which HDD I use for the images which recently resolved a problem for me, as the newer image included a problem I wasn't aware of when I made it.

I don't use the Windows Back up schedule as it's only once a month when things really change with the various updates other than a Notepad doc, which I back up onto a Flash stick.

Others use Macrium Reflect but have had problems with that when they've needed it - another 3rd party one is Acronis True Image but I believe that is a paid for program.

The only problem I've ever had with Windows own system image was when I was using DVDs and wanting to restore with the one before last, it didn't want to know for some reason, but since using external HDDs, never had a problem - and it's free.

To restore from an external HDD in Win 7 you need to boot up either into the advanced boot options or with a system repair disk to navigate to the Recovery Environment to select restore from an image I made earlier, but not sure how that is done in Win 8/8.1.

6607

General Computer Support / Re: Bitlocker Media is Write Protected

« on: April 25, 2016, 01:09:00 am »

Run a chkdsk /r on it - that should give what it has, although I had HDSentinel report 5 weak sectors on my HDD and a chkdsk /f reported 18 KB in bad sectors, but after restoring with a system image, HDSentinel was reporting 100% for Performance and Health and a subsequent chkdsk /f didn't show any errors either.

As hardware trumps software every time - or at least I thought so, I don't know what had occurred for both to produce the errors they did.

Whatever occurred for me may be the same for you as a failing HDD would certainly not last 7 years and counting when in regular use.

As you don't have anything of import on the HDD, then a format may just sort it out.

I don't know if you are going to do a quick or full format but I did a full format on a 1TB external HDD and it took about 18 hours.

6608

General Computer Support / Re: refuses to boot - Black screen

« on: April 25, 2016, 12:54:15 am »

The wireless NIC could very well be on the way out with a 701 error, but now that your machine is working, go into Device Manager/View/Show hidden devices and look for any yellow alerts or red crosses.

Expand Network adapters, right click on the wireless one and select Properties where under the General tab will show its status.

Sometimes right clicking the adapter and selecting Uninstall without checking the box to include software and a reboot will reinstate it - but don't check the box to include software as you will have to reinstall the driver from scratch.

6609

General Computer Support / Re: Error when updating apps from store

« on: April 24, 2016, 04:52:13 pm »

That is an Access Denied error and I'm not sure if it is related to the recent update or a continuation from when Threshold2 broke the ability to download apps.

Shane has removed the repair for those in Win 10 because it exasperated the situation.

Restoring to before that update may resolve, but Windows Repair will reset the Permissions - else have a look at this article to see if it will help -

http://www.techtantri.com/windows-10-apps-not-working-download-apps-folder/

6610

General Computer Support / Re: refuses to boot - Black screen

« on: April 24, 2016, 04:45:01 pm »

I think the BIOS update has to see the machine.

On the other machine where you are trying to create the Kaspersky USB, disconnect from the Internet then disable the antivirus program should that be the cause and then see if you can create the bootable USB.

I was using Norton 360 at the time I created my Kaspersky disk and it went fine.

A bootable USB is no good for me as my older Win 7 laptop doesn't have the capability to boot from USB.

As a trial and if you have any disks, create one of those and see if the disk drive will boot it.

I'm not sure what went wrong with the Paragon Rescue disk.

Do you have Win 8 install media to perform these bootrec cmds to repair the Master Boot Record (MBR) -

http://www.redmondpie.com/how-to-fix-windows-8-mbr-master-boot-record/

Are you using Win 8.0 or Win 8.1 ?

6611

General Computer Support / Re: refuses to boot - Black screen

« on: April 24, 2016, 02:36:56 pm »

I don't have Kaspersky installed on this machine but I was able to boot up with it and it ran a scan on C: - although that took about 9 hours.

The reason I ran it was because nothing else would boot it up.

I was using a restore point and when it hung, against my better judgement - hit the power button and just had a black screen with a big white arrow.

After it had completed, I selected shutdown and went off for a few mins to find a chkdsk running when I came back.

I don't know to this day how that came about but it fixed things for me.

It's possible that the files are being checked by an antivirus program which has them locked, so see if you can create the bootable USB in Safe Mode.

Are you doing this on another machine ?

6612

General Computer Support / Re: How to edit large text?

« on: April 24, 2016, 10:17:05 am »

So have you managed to translate that file/article now ?

Have you tried a word processor program like the free Libre Office ?

6613

General Computer Support / Re: How to translate a long text ???! 30000000+ character

« on: April 24, 2016, 10:14:44 am »

Then use IE.

6614

General Computer Support / Re: How to translate a long text ???! 30000000+ character

« on: April 24, 2016, 09:48:06 am »

See if it will do it in Safe Mode with Networking so there will be less demand on the memory - however if the machine has to work hard the CPU usage will be high.

My CPU usage can go up to 100% when I'm running an antimalware scan, but as long as that fluctuates then it is doing its job and coping.

With text that long, any program/application is going to take up resources.

If the machine still cannot cope then just translate so much at a time and print it off.

6615

General Computer Support / Re: Bitlocker Media is Write Protected

« on: April 24, 2016, 09:42:12 am »

I've never used Bitlocker but is this how you have tried turning it off -

http://www.digitalcitizen.life/how-disable-bitlocker-go-encryption

To determine the status of this HDD, download the 30 day trial version of HDSentinel which will give you a written report for it when it's plugged in, as well as for your internal HDD/SSD.

Hit the green button - http://www.hdsentinel.com/

6616

General Computer Support / Re: How to translate a long text ???! 30000000+ character

« on: April 24, 2016, 09:30:48 am »

When I come across an article not in English I will highlight the text - right click and select Translate with Bing, but don't know if it would succeed with that large amount.

Another translator I've used is Google Translate, but that has just been for when I've replied to a post in a forum that has been posted other than in English and I've reciprocated for the benefit of the Poster.

6617

General Computer Support / Re: Total Frustration!

« on: April 24, 2016, 02:19:52 am »

I've been looking at that \downlevel and it seems to be related to API-MS-Win-core-file-I2-1-1.dll

From a Command Prompt (Admin) see if unregistering/reregistering it will do anything for you with these cmds -

regsvr32 /u API-MS-Win-core-file-I2-1-1.dll

then redo the cmd changing /u to /I

Close the cmd window and reboot with this cmd -

shutdown /r /t 00

EDIT - BTW - Were you able to run the ESET Free Online Scanner and what did it report ?

6618

General Computer Support / Re: Total Frustration!

« on: April 24, 2016, 01:44:41 am »

Were you able to get sfc /scannow to work after executing those cmds I'd posted ?

When /checkhealth reports the OS as broken, you then have to reinstall but as reinstalling Win 10 isn't an option just yet, I still think your best bet is to reinstall Win 7 and then redo the upgrade.

Dism in Win 7 isn't a major feature so shouldn't be a problem when upgrading back to Win 10.

6619

General Computer Support / Re: refuses to boot - Black screen

« on: April 23, 2016, 04:56:42 pm »

Okay - let us know how you get on and see if resetting the BIOS does anything for you.

6620

General Computer Support / Re: refuses to boot - Black screen

« on: April 23, 2016, 04:52:12 pm »

I'm off to bed now as it's getting on for 01:00am here in the UK but have a look through that Dell article - resetting the BIOS may help if it isn't a hardware problem.

6621

General Computer Support / Re: refuses to boot - Black screen

« on: April 23, 2016, 04:46:07 pm »

The program has its own burner for a disk but can't remember if it also gives the option to put it onto an USB.

6622

General Computer Support / Re: refuses to boot - Black screen

« on: April 23, 2016, 04:39:06 pm »

If you are unable to boot up then how do you access the cmd prompt ?

If there aren't any bad sectors reported then it won't be your HDD but the Paragon Rescue Disk has a File Transfer Wizard where you will be able to transfer your files to external media.

Is there any reason why you haven't upgraded to Win 8.1 ?

Just seen your last reply - can you get access to another machine with a working CD/DVD drive to create the Paragon Rescue Disk ?

6623

General Computer Support / Re: refuses to boot - Black screen

« on: April 23, 2016, 04:23:07 pm »

When you boot up with an install disk it will try to find the location of the OS to repair and sometimes it sees it in D: instead of C:

BTW - that 701 error is a hardware problem and not sure if a driver install for that would resolve.

This is a Dell check list you can work your way through but if it is a hardware problem such as the graphics chip, then you would have to take it into a repair shop.

http://www.dell.com/support/article/us/en/04/SLN115652/en?c=us&l=en&s=bsd&cs=04#Two

6624

General Computer Support / Re: refuses to boot - Black screen

« on: April 23, 2016, 04:09:00 pm »

Do you mean the bcdedit cmd ?

6625

General Computer Support / Re: refuses to boot - Black screen

« on: April 23, 2016, 03:06:28 pm »

In what mode can you access the cmd prompt ?

If it is in the Windows Recovery Environment you can run a chkdsk c: /f without the machine needing to reboot, but you may have to first enter the cmd bcdedit |find "osdevice" to determine which partition it sees Windows in as it may not always be C: so you would have to change c in the chkdsk cmd to whatever the partition letter is.

This will tell you if you have any KBs in bad sectors.

Three colours coming up could also point to your GPU failing but as you are unable to boot up even into Safe Mode, then it may be your HDD.

If you have access to another machine, you could see if it will boot up with a Paragon Rescue Disk or a Kaspersky Rescue Disk - how are you changing the Boot order to try with the Recovery stick ?

https://www.paragon-software.com/home/rk-free/

The Kaspersky website is down at the moment for maintenance or so it says, but that is more for checking to see if your problem is due to an infection, but is a good test to see if it will boot up with it.