Tweaking.com Support Forums

Main Forum => General Computer Support => Topic started by: cnnashman on August 15, 2013, 04:49:22 pm

Title: Avast free cant delete rootkit hidden file.
Post by: cnnashman on August 15, 2013, 04:49:22 pm

Hi Shane, i have been using Avast free and noticed the following log.


I cant seem to delete it and Avast doesn't respond to me inquiries .

Thanks

Title: Re: Avast free cant delete rootkit hidden file.
Post by: Shane on August 15, 2013, 07:39:46 pm

It cant delete it because it is in use. Did it ask you if you want to delete at next boot?

See if this can remove it
http://www.malwarebytes.org/products/mbar/

Shane

Title: Re: Avast free cant delete rootkit hidden file.
Post by: jraju on August 17, 2013, 03:24:16 am

Hi, In Avast free antivirus, there is a option of boot scan, in the scan now options. please log on to safe mode by pressing f8 and then open the avast user interface and schedule the bootscan and restart. Choose move to chest in the settings in the boot scan. Now you restart the computer,the avast will kill all trojans rootkits PUP at boot stage itself.
                If you could not do so, try in safe normal boot and schedule boot scan. AVast is the vastly used free antivirus and it has also inbuilt a rootkit killer. In safe mode, it should work.If avast finds anything, again menu pop up for your choice of action, click move to chest and after reboot, go to chest and remove the rootkit or if you prefer choose delete in the options menu while boot scanning and it will delete, if found any more rootkits trojans etc
                      Thanks  shane for recommending avast for me to my query on the other thread. I had been using mcafee with lot of intrusions before