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Messages - Roy Whitethread

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1
General Computer Support / Re: System File Check For Windows 10
« on: August 19, 2015, 10:32:50 pm »
Boggin, yes I am still on the Insider Fast Ring, and I agree with what you say.

Regards, Roy

2
General Computer Support / Re: System File Check For Windows 10
« on: August 19, 2015, 01:37:14 pm »
Julian, build 10252 was, but I mentioned that number in error, as I said. I was using the RTM version, and when I updated to build 10525 that solved the problem.

3
General Computer Support / Re: Strange .mp3 problem
« on: August 19, 2015, 01:32:12 pm »
Julian, I didn't investigate the Advanced pane of Properties, instead I used the Take Ownership utility, as mentioned previously.

4
General Computer Support / Re: Strange .mp3 problem
« on: August 19, 2015, 12:26:40 pm »
As far as I recall the permissions for Administrators and Users were full control.

5
General Computer Support / Re: System File Check For Windows 10
« on: August 19, 2015, 12:23:00 pm »
The build number I mentioned in my last post should have been 10525.

6
General Computer Support / Re: System File Check For Windows 10
« on: August 19, 2015, 11:57:21 am »
Boggin, I tried to run the Win 10 offboot sfc scan, but it didn't work. (I tried so many different commands that I can't remember what the problem was).

Good news at last however. I installed the latest build-10252-of Windows 10 Pro x 64, which is working well, and when I ran sfc /scannow no integrity violations were found.

Thanks for all your help.

Best regards, Roy

7
General Computer Support / Re: System File Check For Windows 10
« on: August 19, 2015, 03:07:22 am »
Boggin, yes I did.

I ran the dism /online /cleanup-image /restorehealth command with Windows 10 running, and again the source file could not be found. I also ran the sfc /scannow /offbootdir=C:\ /offwindir=C:\Windows command, but that didn't work, neither did dism.exe /online /cleanupimage /startcomponentcleanup. (When I tried the latter command I got Error 6800-the function attempted to use a name that is reserved for use by another transaction).

I ran bcdedit |find "osdevice" and 2 drives were listed-F which was the Win 7 disk, which I formatted before running any of these commands, and C , the Windows 10 disk, plus Macrium Reflect's ramdisk recovery option.

I booted from the Windows 10 DVD, went to repair my PC, opened command prompt and ran the various commands again, with the same results.

Regarding the formatted Win 7 disk, I suppose I should have deleted the formatted partition before running any commands. (I have now restored Win 7 from a Macrium Reflect backup image).

Since the sfc /scannow errors all seem to relate to Edge, and that these may be fixed by future Win 10 updates, I propose to forget about them, unless you or Shane have any other ideas.

8
General Computer Support / Re: Strange .mp3 problem
« on: August 19, 2015, 02:37:11 am »
I ran the latest version of WR with Windows 7 running, and that solved the problem, hopefully for good this time.

9
General Computer Support / Re: Strange .mp3 problem
« on: August 18, 2015, 11:56:33 pm »
Shane, firstly the problem has returned, so my "fix" only worked for a very short time. Secondly, I do not keep the .mp3 files I wish to edit in program files, I keep them in a subfolder of Documents. When I save downloaded .mp3 files to that folder I have no problem playing them with Winamp, but the problem occurs when I edit the files with mp3DirectCut, and I cannot then play them unless I take ownership of them first.

Further advice would be appreciated.

Thanks and regards, Roy

10
General Computer Support / Re: Strange .mp3 problem
« on: August 17, 2015, 09:00:38 am »
I took ownership of the Winamp and mp3DirectCut Program files, then opened Properties for both and made sure Users and Administrators had full control, and that solved the mp3 problem in Win 7.

11
General Computer Support / Re: System File Check For Windows 10
« on: August 17, 2015, 04:49:47 am »
Boggin, I ran the commands referred to in the Windows Club link and they succeeded, apart from the command C:\Windows\System 32>ren catroot 2 catroot 2o1d. I was told a duplicate file name exists, or the file cannot be found.

I tried the restore health command, with Windows 10 running and in Safe Mode with Command Prompt and was told dism doesn't recognize the command line option "health".

Command Prompt suggested I got help by entering the command DISM.exe /?., but when I did I was told the ?. option is unknown!!

HELP!! What do I do now?. (Command Prompt not recognizing a command it suggested itself is crazy)!!

12
General Computer Support / Re: System File Check For Windows 10
« on: August 16, 2015, 08:54:51 am »
Tony, thanks.

Boggin, I was not offered the updates again. After running WR, Windows Update said the updates I referred to failed to install, and that's why I downloaded the standalone versions, but as I said previously when I tried to install them I was told they were already installed. The confusion over Windows Updates seems to be caused by a glitch in the WR program. Is this something Shane can fix?

Regarding the sfc /scannow /offbootdir=C:\ /offwindir=C:\Windows command, assuming that does find the source I need to know the dism command to include the source, and I hope Shane can tell me that.

I await further advice.

13
General Computer Support / Re: System File Check For Windows 10
« on: August 16, 2015, 03:12:03 am »
Boggin, in the offboot sfc cmd is there a space between \ /?.

Regarding the 2 Windows Updates I referred to, I downloaded the standalone installers but when I tried to run them I was told they were already installed. This clashes with what Update History says, but can I just forget about it?

Please advise.

Thanks and regards, Roy

14
General Computer Support / Re: Strange .mp3 problem
« on: August 15, 2015, 01:17:19 am »
Yes it is the same one.

Several of the WR log files for Win 7 are attached, and I await further advice. (If you need any other log for the Win 7 WR please let me know).

15
General Computer Support / Re: Strange .mp3 problem
« on: August 14, 2015, 12:55:24 pm »
Running the Tweaking.com repair tool solved the problem on Windows 10, but not on Windows 7.

I hope to hear from anyone about a solution.

Thanks and regards, Roy

16
General Computer Support / Re: System File Check For Windows 10
« on: August 14, 2015, 12:43:47 pm »
Boggin,

I ran the repair tool with Windows 10 running, and a copy of various log files is attached.(If you need the remaining log files please let me know).I also ran sfc /scannow after the repair operation finished and the sfcdetails.txt file is attached.

I would greatly appreciate your comments on the attachments.

Apart from that, according to Windows Update KB3074683 and KB3081436 failed to install today, and I believe both were shown as successfully installed before I ran the repair tool. Do you have download links for them, for Windows 10 Pro? (The last time I ran the repair tool the number of installed updates was correct, but most of them are not shown now. I understand that doesn't matter).

I await your reply.

Thanks, Roy

17
General Computer Support / Strange .mp3 problem
« on: August 14, 2015, 05:22:33 am »
Previously I have downloaded hundreds of .mp3 files, played them in Winamp, then used mp3Direct Cut to get rid of silences at the beginning and end of the files. I then saved the edited files, adding the figure 1 to the song title to distinguish it from the original, then played them again with Winamp to check they were ok, and finally deleted the original files, deleted the figure 1 from the title of the edited files, and then cut and pasted them to the folders I wanted them in. Now when I try to play the edited files I can't unless I first take ownership of them. I have never had this problem before, and if someone can give me a solution I would be very grateful.

18
General Computer Support / Re: System File Check For Windows 10
« on: August 14, 2015, 02:17:32 am »
Boggin, I'm sorry to say that I'm now confusing myself over which operating system I ran the repairs on. Having said that today I ran the repair tool with Windows 7 running, (I know that isn't recommended) and all 52 items selected completed successfully.

To clear up any confusion I will run the repair tool on Windows 10, and will report back.

Sorry to be a nuisance.

Regards, Roy

19
General Computer Support / Re: System File Check For Windows 10
« on: August 14, 2015, 12:11:08 am »
Boggin, I'm afraid I'm not comfortable with opening the PC case and doing what you suggest, but thanks anyway for the suggestion.

Since all the corrupt files seem to relate to Edge, and to be minor, and bearing in mind that Edge is a work in process, I am going to forget about attempting to repair those files.

I have another problem. I ran the Tweaking.com repair tool in Safe Mode and one Reparse Point error was found. It referred to an infinite loop and mentioned the type was Junction, and I believe it concerned C:\Program Data, but I couldn't see all the path as the window wasn't wide enough.

I used the repair Reparse Point option, but after the repair function completed the same Reparse Point error was shown. I ran the repair Reparse Point option again, several times, but it made no difference.

I then ran the repairs option, but after over 6 hours the repair was still stuck on the first repair, Reset Registry Permissions.  Could this be because the repair Reparse Point did not work?

Please advise what I should try next.

Thanks and regards, Roy

20
General Computer Support / Re: System File Check For Windows 10
« on: August 11, 2015, 04:08:19 am »
Boggin,

I ran the two Dism commands. The first one completed successfully, but the second one ended by saying it was unable to locate the source file, so I still need someone to help with that for Win 10 please.

Regarding the partition letters, I should have realized that when I ran the bcdedit |find "osdevice" command the reason the command prompt window showed 2 partition letters is that I have Win 7 Pro 64 bit on one SSD and Win 10 Pro 64 bit on another, (I purchased licenses for both) so I don't know what command to use to get the second Dism command to run in Safe Mode for Win 10.

The most important thing I need to know is how to locate the source file for Win 10.

I await further help.

Thanks and regards, Roy

21
Shane, thanks a lot.

Regards, Roy

22
I ran Windows Repair for a second time, and now Windows Update shows a total of 199 installed updates, whereas the first run of Windows Repair showed 221, which is correct. How do I fix this error?

Please advise.

Thanks and regards,
Roy

23
Boggin, thanks again.

Regards, Roy

24
Boggin, I clicked modify but couldn't find anywhere to mark the topic as solved. Where is it?

Please advise.

Thanks and regards, Roy

25
Boggin, thanks a lot.

Regards,Roy

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