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Main Forum => General Computer Support => Topic started by: ngerasimatos on January 22, 2015, 11:12:00 am

Title: When trying to access Network Adapter properties the error "An unexpected error"
Post by: ngerasimatos on January 22, 2015, 11:12:00 am
From Network Connections when trying to access Network Adapter properties the error "An unexpected error." I looking online and found many others complaining about this issue, but there was no resolutions I could find. Microsoft has this article http://support.microsoft.com/kb/824923 but it also does not work as well. Event logs dont show any errors being logged and when I boot into Safe Mode I am able to access the properties. Any idea?

Hardware: Virtual Machine (VMware Fusion Professional Version 7.1.0 (2314774)
OS: Windows 7 Professional Build 7601 (most recent patches applied)
User: Local User with Admin permissions
Title: Re: When trying to access Network Adapter properties the error "An unexpected error"
Post by: Shane on January 22, 2015, 02:41:22 pm
My windows repair already registers those two files and if you run all the repairs it would also take care of any permissions problems.

So I think it might be a messed up registry key for one of the installed protocols, you know, the list the is displayed when you open the properties. It does have to go look them up and pull their info as well. So if something is wrong there you can get the error as well. (I think lol)

Some of the settings for the network adapter will be here
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E972-E325-11CE-BFC1-08002BE10318}

It will be one of the sub folders, you will have to look for it.

And then the next section is here
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\

Those two keys focus directly on the adapter. I am still trying to find where the protocols are stored. They are normally system wide.

Shane