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Main Forum => General Computer Support => Topic started by: PrImiXx on May 06, 2015, 05:18:28 pm

Title: Help a reno
Post by: PrImiXx on May 06, 2015, 05:18:28 pm

Hmm i see.. My current issue is the blizzard battle.net client wont load due to multiple problems.. first was icuin32.dll was not found.. I have "reinstalled" the .dll file and the next issue is this..
"The application was unable to start correctly (0xc000007b). Click ok to close the application."
copy paste

Title: Re: Help a reno
Post by: Shane on May 06, 2015, 05:53:00 pm

We need to find which files the program is trying to load but failing use this program
http://www.dependencywalker.com/

And lets see what it finds.

Shane

Title: Re: Help a reno
Post by: PrImiXx on May 06, 2015, 07:11:27 pm

Never used dependancy walker! After i opened my program and went to start profiling, the application dependancy walker crashes! do i need to go about this another way?
I also found this
"Warning: At least one delay-load dependency module was not found.
Warning: At least one module has an unresolved import due to a missing export function in a delay-load dependent module."
is this talking about the program i loaded into dependancy or a problem with dependancy itself?
i also do not know how to find the log which i assume your looking for?

Title: Re: Help a reno
Post by: Shane on May 06, 2015, 08:01:16 pm

Did it list the file by any chance?

Have you also ran my windows repair in safe mode yet and ran all the repairs?

Shane

Title: Re: Help a reno
Post by: PrImiXx on May 06, 2015, 08:36:29 pm

API-MS-WIN-APPMODEL-RUNTIME-L1-1-0.DLL
API-MS-WIN-CORE-WINRT-ERROR-L1-1-0.DLL
API-MS-WIN-CORE-WINRT-L1-1-0.DLL
API-MS-WIN-CORE-WINRT-ROBUFFER-L1-1-0.DLL
API-MS-WIN-CORE-WINRT-STRING-L1-1-0.DLL
API-MS-WIN-SHCORE-SCALING-L1-1-1.DLL
DCOMP.DLL
GPSVC.DLL
IESHIMS.DLL
these are followed by a red line that all say error opening file. system cannot find specified file.
i have ran your program in safe mode with all precautions taken but not with all cleaning actions selected.

Title: Re: Help a reno
Post by: Shane on May 08, 2015, 03:56:52 pm

Have you odnt a system file check yet and see if it finds any problems?

If not, open a cmd.exe window as administrator and put in

sfc /scannow

Shane

Title: Re: Help a reno
Post by: PrImiXx on May 08, 2015, 10:53:23 pm

I have done that many times and all scans come back successful.. any other ideas?

Title: Re: Help a reno
Post by: Shane on May 11, 2015, 07:17:13 pm

We need to trace down what file is missing or corrupt, so if the SFC is coming back fine then that should mean that it isnt a normal windows file that is missing but one that doesnt come with windows.

Can you get a screen shot of the error you get when trying to run the program I had you try?

Also do any other programs have any trouble?

Shane

Title: Re: Help a reno
Post by: PrImiXx on May 11, 2015, 08:35:27 pm

Everything appears to run fine, with no red lines within the bottom box. No error message, the program simply does not respond after i begin to profile the troublesome program. It stops at "loaded ****.dll at ***** address. successfully hooked module"
no other programs have any problems whatsoever

Title: Re: Help a reno
Post by: PrImiXx on May 11, 2015, 08:41:39 pm

I attempted a 3rd reinstall of the program and it now sucessfully runs!
I hope i have not wasted your time but i thank you for your help!
cheers!

Title: Re: Help a reno
Post by: Shane on May 11, 2015, 08:47:41 pm

Sounds like the installer for the program was able to replace what ever was missing, good to hear you got it working :-)

Shane